05/21/2026
Rancho Sienna Residents,
With the weather getting hotter and school getting out, we will start to see more and more residents wanting to use the facilities. Because of this, we want to re-inform everyone how to use and acquire the PDK access app and key fobs for amenity access.
๐๐ ๐ฒ๐จ๐ฎ ๐ฌ๐ญ๐ข๐ฅ๐ฅ ๐จ๐ฐ๐ง ๐ ๐ ๐ซ๐๐ฒ ๐ค๐๐ฒ ๐๐จ๐, ๐ญ๐ก๐จ๐ฌ๐ ๐ก๐๐ฏ๐ ๐๐๐๐ง ๐๐๐๐๐ญ๐ข๐ฏ๐๐ญ๐๐ ๐ฌ๐ข๐ง๐๐ ๐๐ฎ๐ ๐ฎ๐ฌ๐ญ ๐จ๐ ๐๐๐๐. If you plan to use the pool this summer or any of the facilities, there are two options you can receive for amenity access: $5.00 key fobs or free mobile passes for you phone.
PDK Access: The name of the app is PDK Access. You cannot request credentials through the app, staff members have to send you credentials. Once you have downloaded the app and reached out to us for credentials, simply open the email we sent you and press the activate button. You should not have to input any email, phone number or code, it will bypass all of it if you just press activate in the email. Mobile passes expire 24 hours after they are initially sent if they are not activated within that time.
๐๐ ๐ฒ๐จ๐ฎ ๐ ๐๐ญ ๐ ๐ง๐๐ฐ ๐ฉ๐ก๐จ๐ง๐ ๐จ๐ซ ๐ฒ๐จ๐ฎ ๐๐๐ฅ๐๐ญ๐ ๐ญ๐ก๐ ๐๐ฉ๐ฉ, ๐ฒ๐จ๐ฎ ๐ฐ๐ข๐ฅ๐ฅ ๐ง๐จ ๐ฅ๐จ๐ง๐ ๐๐ซ ๐ก๐๐ฏ๐ ๐ญ๐ก๐ ๐๐ซ๐๐๐๐ง๐ญ๐ข๐๐ฅ๐ฌ ๐จ๐ง ๐ฒ๐จ๐ฎ๐ซ ๐ฉ๐ก๐จ๐ง๐ ๐๐ง๐ ๐ฐ๐ข๐ฅ๐ฅ ๐ก๐๐ฏ๐ ๐ญ๐จ ๐ซ๐๐ช๐ฎ๐๐ฌ๐ญ ๐ง๐๐ฐ ๐จ๐ง๐๐ฌ ๐ฐ๐ข๐ญ๐ก ๐ญ๐ก๐ ๐ฌ๐ญ๐๐๐.
The app will request to use your Bluetooth and location to be able to find the readers at the amenity center, you will want to make sure you allow it or the app will not work. We recommend keeping your settings to 'always allow' for the location access. If you turn off your Bluetooth it will not be able to reach the readers.
Key Fobs: If you would prefer a physical fob then you can purchase them in the office for $5.00 a piece. Please note that the office does NOT take cash or card. You can pay via check, money order or online through your gateway portal. You will have to fill out a form to request a key fob. If you are a new homeowner and you received key fobs from the past owners of your home they will be deactivated and you will need to reach out to us to reactivate them.
BOTH DEVICES: Your access devices will be suspended if you become delinquent in your assessment payments or have an outstanding balance for any reason. You can have as many mobile passes or key fobs as you need for your home as long as they are being used by residents.
Renters and Landlords: Please note that if you are renting out your home or you are currently renting, we cannot give out any access devices to tenants until we have the tenant occupant registration form filled out by both the landlord and tenants.
Reach out to us!: If you need new access devices or think your devices have been deactivated please do not hesitate to reach out to us via email or phone: [email protected] - 512.690.0499 or stop by anytime during business hours to talk to us in person.
