Galax Department of Social Services

10/14/2026

‼️ UPDATE ‼️

We are pleased to announce that the Galax Department of Social Services will reopen to the public on Thursday, October 15, 2026!

We sincerely appreciate everyone’s patience, understanding, and cooperation during our temporary closure.

Our office will resume normal business operations during the following hours:

📅 Monday – Friday

🕗 8:00 A.M. – 4:30 P.M.

📞 Office Phone: 276-236-8111

Individuals needing assistance are welcome to contact our office by phone or visit us in person during regular business hours.

Thank you again for your continued patience and support.

10/06/2026

Beginning Wednesday, October 7, 2026, a Galax DSS employee will be available at Rooftop of Virginia, located at 206 North Main Street, Galax, VA, to assist clients with their needs, including helping complete and submit applications.

When arriving at Rooftop of Virginia, please ask to speak with a Social Services Worker.

Please note: EBT cards cannot be issued or replaced at the Rooftop of Virginia location. If you need a replacement EBT card, please contact or visit one of our neighboring localities for assistance.

10/06/2026

📢 Important Community Notice

The Galax Department of Social Services will be closed to the public until further notice.

Although our office is closed, our staff remains committed to serving the Galax community and will continue to operate as close to normal as possible.

Beginning Wednesday, October 7, 2026, a Galax DSS employee will be available at Rooftop of Virginia, located at 206 North Main Street, Galax, VA, to assist clients with their needs, including helping complete and submit applications.

When arriving at Rooftop of Virginia, please ask to speak with a Social Services Worker.

Please note: EBT cards cannot be issued or replaced at the Rooftop of Virginia location. If you need a replacement EBT card, please contact or visit one of our neighboring localities for assistance.

For assistance, please call 276-237-8982 to speak with an employee or to report concerns regarding Adult Protective Services (APS) and/or Child Protective Services (CPS), including suspected abuse or neglect.

If you are in need of an EBT card, please contact or visit one of the surrounding localities for assistance.

After business hours:
If you need to report an emergency or an immediate concern involving abuse or neglect, please contact the Galax Police Department at 276-236-8101.

We appreciate your patience and understanding as we continue working to serve our community during this time.

09/16/2026

Our Agency is seeking interested individuals to serve on our Department of Social Services Administrative Board.

Citizens of the City of Galax that are interested should submit a letter of interest to the City of Galax at 111 East Grayson Street, Galax, Virginia 24333 OR email [email protected].

09/04/2026

Our agency will be closing at 12:00 P.M. on Friday September 4th in observance of the holiday. Our agency will remain closed through Monday September 7th. Our office will be back in normal operation on Tuesday September 8th.

If you have an Adult Protective or Child Protective Services report, please call the Galax Police Department at 276-236-8101.

Have a wonderful weekend.

08/11/2026

05/14/2026

Our agency phone system is now back up and running properly.

We sincerely appreciate everyone’s patience, understanding, and kindness while we worked to get everything resolved as quickly as possible. Thank you for bearing with us during the interruption.

Please feel free to give us a call at 276-236-8111. We’re happy to assist you!

05/01/2026

💧 ¡Mayo es el Mes de la Seguridad en el Agua! 💧

A medida que el clima se calienta y las familias comienzan a disfrutar del agua, es el momento perfecto para enfocarnos en mantener a nuestros niños seguros. Ya sea en la playa, la piscina, el lago o un muelle, unas simples precauciones pueden marcar la diferencia.

👀 ¿Sabías que?

Un niño puede ahogarse en tan solo 20 segundos, y muchas veces ocurre en silencio.

✅ Supervise siempre de cerca a los niños cerca del agua

🦺 Asegúrese de que los niños usen chalecos salvavidas adecuados cuando sea necesario

🏊 Inscriba a los niños en clases de natación lo antes posible

☀️ Manténgase atento a las condiciones del agua, peligros y el clima

🚫 Evite distracciones—designe a una persona para vigilar el agua en todo momento

La seguridad en el agua es responsabilidad de todos. ¡Manteniéndonos atentos y preparados, podemos asegurar un verano divertido y seguro para todos!

📌 Revise los consejos en las imágenes a continuación y visite los recursos incluidos para más información.

https://www.poolsafely.gov/

https://www.dss.virginia.gov/water/

05/01/2026

💧 May is Water Safety Month! 💧

As the weather warms up and families head to the water, it’s the perfect time to focus on keeping our children safe. Whether you’re visiting the beach, pool, lake, or dock, a few simple precautions can make all the difference.

👀 Did you know?

It can take as little as 20 seconds for a child to drown—and often it happens silently.

✅ Always supervise children closely around water

🦺 Make sure kids wear properly fitted life jackets when needed

🏊 Enroll children in swim lessons as early as possible

☀️ Stay aware of water conditions, hazards, and weather

🚫 Avoid distractions—designate a “water watcher” at all times

Water safety is everyone’s responsibility. By staying alert and prepared, we can help ensure a fun and safe summer for all!

📌 Check out the tips in the graphics below and visit the listed resources for more information.

https://www.poolsafely.gov/

https://www.dss.virginia.gov/water/

04/16/2026

PUBLIC NOTICE

The Galax Department of Social Services Administrative Board Meeting for the month of April will be held on:

Wednesday, April 22nd, 2026

Time: 5:00 P.M.

Location: Galax Department of Social Services 105 East Center Street Galax, Virginia

Please note: Beginning in May, Administrative Board Meetings will resume their regular schedule and will be held on the third Tuesday of each month at 5:00 P.M.

If you have any questions, please contact the agency.