06/15/2026
Something stood out at a hospital conference in Dallas last month.
Undue was on a panel with Healthcare Anchor Network and University of Utah Health, talking about a pretty specific problem: inside most health systems, the teams working on patient finances and the teams working on community health barely communicate. Different reporting structures, different data systems, different language. Same patients.
When we described that gap, something clicked for the room. Directors and senior leaders from health systems across more than 20 states said they recognized it in their own institutions.
That's not a coincidence. It's the system.
University of Utah Health showed what's possible when those teams actually connect. Community input shaping financial assistance policy in real time, with real attention to the patients most likely to fall through the cracks.
We erase medical debt. But we also believe the goal is a system where that debt never forms in the first place. That starts with hospitals, and it starts with the people inside them talking to each other. 💙
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