04/29/2026
Did you know you can TEXT 911?! Introduced in 2014, text to 911 is a life saving option in Kanawha County!
WHEN TO:
• If you experience hearing impairment or speech delays
• If you are in an unsafe situation to where you are unable to speak
• If you are in a situation where calling 911 could put you in danger
HOW TO:
• Enter “911” as your recipient
• Send a text with any vital information you are able to obtain and relay. Most importantly, your location OR the location of where emergency services are needed.
• Answer any corresponding texts you may receive in return from the 911 telecommunicator.
‼️ While this feature is a valuable option in certain situations, calling 911 remains the fastest and most efficent way to get help. Voice calls allow 911 to obtain critical information more quickly and ask follow up questions in real time. Every second matters! ‼️
Our telecommunicators are here to help; whether you call or text. Your safety is always OUR top priority.
Keep an eye on our page for more 911 education 👀