Our mission is to create fairness and balance in the insurance claim industry.
The lack of cost balance when a claim is underpaid, immediately eliminates the possibility of being made whole.
03/25/2026
đ Shoutouts from Day 2, afternoon sessions!
A huge thank you to presenters from:
Merlin Law Group
Stolk Labs
Consistent Claim Services
Day 3 is well underway â keep following for more updates.
03/24/2026
Day 2 is off to a strong start! Incredible energy, insightful conversations, and impactful sessions all morning. Sharing a few highlightsâmore to come đ
A big thank you to todayâs âď¸morningâď¸ speakers and contributors, including the team at the American Adjuster Association, for bringing valuable perspective and advocacy to the forefront.
03/23/2026
Real change starts with people who are willing to show up! We're excited to be a part of and grateful to be among some of the best policyholder advocates in the industry.
Stop by the American Adjuster Association booth to learn how you can support policyholders, stay informed on legislation, and be part of something bigger than your day-to-day work.
03/18/2026
Weâre excited to be sponsoring !
We will be in Des Moines from March 23-25 joining insurance and claims professionals from across the country for a week of education, networking, and conversations about the future of the industry.
If youâre planning to attend, make sure to grab your ticket and stop by to see us while youâre there. Weâd love to connect with you and talk shop with others working in the claims!
AAA board member Tim Johnson participated in an insurance task force appointed by the Minnesota Legislature last year.
Even if you're not in Minnesota, the report is worth reviewing. Most of the issues considered and the sources referenced are not unique to Minnesota. This report provides a very rare glimpse into how the sausage is made (i.e. how legislative agendas around these issues are set).
Link to the report is in the comments.
DISCLAIMER: The American Adjuster Association does not endorse the findings and recommendations of the task force.
02/25/2026
Kentucky HB568 passed the house 95-1 today. The lone Nay vote belongs to Rep. Kimberly Holloway. Thank you, Rep. Holloway.
Our fight now moves to the senate.
Instructions for how to get involved in the fight to preserve public adjusting in Kentucky can be found in the comments!
02/18/2026
Members Brandi Carroll and Kevin Stamper testify against HB 568 in Kentucky.
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02/17/2026
HB 568:
-Prohibits the issuance of any new public adjuster licenses.
-Prohibits public adjusters from negotiating claims with insurers.
-Places a 5% cap on public adjuster fees.
-Introduces a 30 day rescission period for public adjuster contracts.
This bill does everything but outright outlaw public adjusting. It must be stopped!
A proposed Kentucky bill could significantly impact how homeowners handle insurance claims after disasters, according to industry professionals who oppose the legislation.
02/14/2026
The Kentucky legislature introduced a bill that would scrap public adjusting in the state. The same legislature introduced another bill that would greatly restrict contractors too.
Both bills are terrible in their own right. In tandem, these bills completely remove policyholder advocates from the field -- leaving homeowners without access to the help so commonly needed after a loss.
Please stand with us in fighting against these brazen attempts to abolish consumer access to professional claim representation.
About a week ago, over a dozen members of Congress wrote a letter to major insurers in California.
The signers chastised the insurance companies for making the claims process more difficult than it needed to be. The Congressional letter concluded by asking the insurers to answer a number of questions about their handling of fire victims' claims.
What are your thoughts on this letter?
12/05/2025
The Oklahoma Attorney General has filed a significant motion against State Farm, alleging that the company used an internal âHail Focus Initiativeâ to systematically underpay or deny legitimate hail and wind damage claims.
According to the filing, this program relied on undisclosed internal standards (not the coverage customers believed they were paying for) resulting in homeowners receiving far less than they were owed.
Cases like this shed light on a critical issue in our industry: when insurers control the claim process from start to finish, where does that leave the policyholder?
đ Do you believe policyholders can realistically navigate the claims process without an advocate or regulatory oversight? Tell us in the comments below.
09/26/2025
TDIâs proposed rules for SB 458, the Texas Appraisal Bill, introduce strict timelines and qualifications for insurance appraisals. Public comments due by October 6, 2025.
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Insurance provides protection against the unforeseen and unplanned things that can happen in life. When you buy insurance for yourself, your home or your business you are transferring the cost of a potential loss to the insurance company in exchange for a fee known as a premium.
If you are like most people you pay your insurance premium monthly or yearly for this added layer of protection. Should you suffer a covered loss your insurance company will cover the costs to make you whole again.
Or so you hope.
Many people will file an insurance claim, provide documentation to prove the loss and submit receipts for covered items only to have their claim wrongfully denied or underpaid. Policyholders are then left with two choices: hire and pay out of pocket for industry experts, lawyers and expensive trials or pay out of pocket to fix and repair what should have been covered by their insurance policy. In either situation, the policyholder loses.
To make matters worse, local and state laws are outdated providing little if any recourse for policyholders to take when their claims are wrongfully denied or underpaid.
The American Adjuster Association was formed to bring awareness and industry experts together to find solutions to these problems and enact laws to better protect policyholders across the board.
We work to level the playing field against big insurance companies and ensure policyholders are fairly paid.