04/09/2026
According to United Nations Development Programme - UNDP Eritrea’s Digital Customs Progress! On March 2, the new digital customs management system (ASYCUDA World) was launched at the Asmara Customs Center railway station, and since day one, it has operated without interruption.
The results after just one month speak for themselves:
📉 Processing time has dropped significantly; the process is now more flexible and fast, with a high impact on customs operations—staff have already expressed their satisfaction
📈 Revenue is increasing thanks to improved speed and efficiency
⏱️ Customer experience has improved—processing time has decreased, and declaration time is now faster, allowing more declarations to be processed
👩💼 Staff copped on very quickly—the team adapted fast and embraced the new technology
🎯 Accuracy is extremely high, with improved procedures and advanced features making operations easier
🌍 Paperless operations are reducing costs significantly
One of the most significant changes has been the distribution of labor. All staff are empowered to take on more responsibility as the process becomes more accurate. Everyone feels qualified, responsible, and part of the system.
Clearing agents have also upgraded their skills through exposure to new technology and training—contributing to private sector capacity building.
In the coming months, once the Massawa port is fully operational, the system will become completely paperless.
This is what happens when digital innovation, training, and national ownership come together.
A more transparent, efficient, and modern customs system is already delivering real results for .