09/30/2026
When Shana was diagnosed with diabetes, she didn't have health insurance.
Knowing she would need ongoing care, the hospital referred her to Community Health Centers of Greater Dayton, now First Flight Health Centers, because she could receive care even without insurance.
Her provider helped her understand her new diagnosis, connected her with a social worker to explore insurance options, and helped her access affordable medications and the supplies she needed to manage her diabetes. From meeting with a dietitian to getting assistance with medications and insurance enrollment, Shana had a team walking alongside her every step of the way.
That experience shaped how she cares for others today.
Today, she serves patients as a Patient Service Representative at East Dayton Dental Center. She knows what it's like to feel overwhelmed after a diagnosis, and how much it matters to have people who listen and help you navigate what's next.
As Shana shares in her story:
"Change is always difficult. But change is necessary for growth."
Watch Shana's story to learn how access to care helped her move forward and why she's passionate about helping others do the same: