First Contact

First Contact Providing Crisis Intervention and Essential Community Information The Helpline started what is now known as Family Resources, Inc.

Since the 1970's, our humble beginnings started as "The Helpline" a crisis and suicide intervention hotline for Pinellas County. who provides shelter for runaway youth and family counseling. In 2001, The Helpline and several other technology programs under the helpline diverted from Family Resources and merged with an existing organization Pinellas Cares, Inc., a charitable organization with a pur

pose of providing volunteer opportunities for the community. The Helpline acquired the 2-1-1 number. A new mission was created and the organization changed its name to 2-1-1 Tampa Bay Cares, Inc. As an organization, 2-1-1 Tampa Bay Cares, Inc. is listed as being founded in 1996. This was the founding date for Pinellas Cares, Inc. As noted, our programs and services have had a longer and lasting impact on our community. We encourage you to learn more about us. Request a tour or a speaking engagement. Lastly, tell a friend about 2-1-1. You never know if you may help save a life.

Learning how to swim can be a life-saving skill! Learn about local swim lessons by calling 211 or texting your zip code ...
06/16/2026

Learning how to swim can be a life-saving skill! Learn about local swim lessons by calling 211 or texting your zip code to 898211.

is committed to connecting you to hope and help through local resources and a network of support. Call 211, text your ...
06/15/2026

is committed to connecting you to hope and help through local resources and a network of support. Call 211, text your zip code to 898211, or visit www.firstcontact.org to learn more.

The provides specialized support for veterans and their families. Counselors will collaborate with you to understand y...
06/11/2026

The provides specialized support for veterans and their families. Counselors will collaborate with you to understand your needs and get you connected with the right resources. Call 1-844-MYFLVET or text FLVETERANS to 898211.

Don't worry and wonder where your next meal will come from. Get connected with local food assistance options at https://...
06/10/2026

Don't worry and wonder where your next meal will come from. Get connected with local food assistance options at https://www.firstcontact.org/resources or by texting your zip code to 898211.

You don't have to wait to reach out for support. Talk or text with a crisis counselor who is ready to listen and offer t...
06/09/2026

You don't have to wait to reach out for support. Talk or text with a crisis counselor who is ready to listen and offer the support you deserve.

See all we have to offer at www.firstcontact.org or text your zip code to 898211. Our team is ready to connect you to ....
06/08/2026

See all we have to offer at www.firstcontact.org or text your zip code to 898211. Our team is ready to connect you to .

Customized support for is just a phone call or text away. Get in touch with the today.
06/03/2026

Customized support for is just a phone call or text away. Get in touch with the today.

Need someone to talk to? Contact for caring support through a call, text, or chat. Available 24/7.
06/02/2026

Need someone to talk to? Contact for caring support through a call, text, or chat. Available 24/7.

Our network of support is built for you, your loved ones, and your community. Let us connect you to the support you dese...
06/01/2026

Our network of support is built for you, your loved ones, and your community. Let us connect you to the support you deserve. Text your zip code to 898211, or visit www.firstcontact.org

Address

13921 Icot Boulevard, Ste 700
Clearwater, FL
33760

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+17278885211

Website

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