Rabun County Family Connection

05/17/2026

02/16/2026

01/29/2026

Free supper and important information

11/30/2025

The heating assistance appointment line opens up tomorrow, Monday December 1st at 8:30am for those over 65. The number to call to schedule an appointment is 855-636-3108 or you can go online at ndo.appointment.works/ea

REMINDERS:

- DO NOT go to any offices tomorrow asking if we can schedule your appointment for you. We cannot.
- Make sure you are choosing the correct county when scheduling.
- Do NOT call into the system during December if you are not 65 & do not meet the requirements. If you call into the system during the senior/elderly time frame, your appointment will be canceled without notice.
- Do not call the local offices and leave a message with your name & number thinking that gets you an appointment. It does not. You MUST call the appointment line number listed above or schedule on the website.
- Do not send a message on this page requesting an appointment. All appointments must be made via the scheduling information listed above.
- Do not call the scheduling line before 8:30am. In the past, the system has glitched and if you call early, it puts you on a "waiting list" that doesnt exist yet. And you can end up missing the chance at an appointment. (However, it is normal for their to already be a waiting list a couple hours after the system opens up)

The system will be extremely busy tomorrow. Have patience. Know ahead of time that you will most likely have to hang up & redial several times before getting through.

The scheduling system will open up to everyone else January 2nd, 2026 at 8:30am. n

11/04/2025

Due to the Government Shutdown, this program may be delayed. More information will be posted at a later date should it become delayed.

The Heating Assistance Program opens Monday, December 1st, 2025. You may begin scheduling your appointment at 8:30am. To make an appointment beginning Monday, December 1st, all household members MUST be 65 years or older OR medically homebound. Appointments will be cancelled without notice if these requirements are not met. Eligible households can schedule an appointment by calling 855-636-3108 or online at ndo.appointment.works/ea
All other income eligible households must wait until January 2nd, 2026, to schedule an appointment (if funding is available).

10/28/2025

Send a message to learn more