Kyle Plush Answer the Call Foundation

04/20/2026

True. Peer support is so important! We all need support from others especially during the difficult times. ❤️

Not every difficult moment in a dispatch center comes through the phone line.

Dispatch work can be intense.

Calls are unpredictable, emotionally demanding, and often arrive back to back. In many of those moments, the people who understand the experience best are the coworkers in the room.

A quick check in after a difficult call.
A quiet “you handled that well.”
Someone noticing when a teammate needs a moment.

These small interactions can have a real impact during a shift.

Peer support helps dispatch professionals process difficult moments, maintain focus, and continue doing the work in front of them.

Strong dispatch centers are not only built on systems and procedures. They are also built on teams that look out for one another.

Those moments of support between coworkers often matter more than people realize.

Join the live stream tomorrow through this link:
https://us02web.zoom.us/j/84429025901

04/19/2026

Today KPATC volunteers visited Kenton County 911 Center, Cincinnati Emergency Communications Center, Butler County Communications Center and Brown County Communication Center. We had some great conversations. We hope every 911 professional in centers across the country felt appreciated this past week during NPSTW. We truly respect each and everyone of you for choosing this profession. You are the calm voice on the other end of the phone line giving us help during the worst moments in our lives. We will support you. With appreciation and respect - KPATC Volunteers ❤️

04/18/2026

Such a great day visiting Xavier Campus Police, University of Cincinnati 911, West Chester Twp Communications and Northeast Communications for NPSTW! Thank you for your continued service supporting our communities! ❤️

04/17/2026

KPATC volunteers share appreciation with Miami University 911 PD, City of Oxford 911, Clermont County Department of Public Safety, Ohio State Patrol - Batavia and Boone County 911 Communications Center.





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04/16/2026

Enjoyed our visits with Campbell County Consolidated Dispatch Center, City of Lebanon and Warren County Emergency Services. Met so many wonderful 911 dispatchers that love their jobs. And we ❤️ them for keeping us safe! Happy NPSTW!

04/15/2026

Honored to visit 911 professionals and share appreciation with them during NPSTW (National Public Safety Telecommunicators Week)❤️ thank you Union Twp and NKU! Will be visiting more centers tomorrow!

04/14/2026

KPATC Foundation visited more 911 centers today to celebrate NPSTW! Super proud of these hard workers being their best selves every day! ❤️

04/13/2026

KPATC visited 911 professionals at five centers around the Cincinnati area today sharing healthy snacks, gifts and appreciation for the difficult job they do each and every day! We’ll be visiting more centers throughout the week. Happy NPSTW! ❤️

04/11/2026

Thank you to all the 911 Professionals who remember Kyle and Answer The Call To Be Your Best Selves Each and Every Day. Your dedication and support mean the world to us. ❤️

03/25/2026

We were honored to present telecommunicator, ANDY AMARAL, with the St. Petersburg Police Department with a KPATC Challenge Coin on Monday. Andy received an open line call on a non-emergency number. It sounded like someone sleeping and there was a beeping noise like someone's alarm going off. This call easily could have been dismissed as an accidentally dialed call. But Andy remembered Kyle's calls from a presentation he heard last fall, and was persistent and determined to find out what was going on. This call seemed "strange". He called the number back to find out if this caller needed help. On call back, he heard an automated voice repeatedly saying, "I need help" followed by the address. Recognizing the potential urgency, Andy immediately created a priority response for both police and fire rescue. He tried TTY services which was unsuccessful. Through thoughtful questioning and creative problem-solving, Andy was able to communicate with the caller through the caller's eye-to-text technology. Andy stayed on the phone with the caller to give the first responders information on how to access the home once they arrived when "seconds counted". Once the police entered the home, they found the caller's breathing machine was unplugged. Andy, along with the officer on duty, truly saved a life that day. Thank you, Andy, for Answering The Call To Be Your Best Self Every Day! ❤️
And in honor of Kyle's love of drones, want to include a video of their just implemented rooftop drone launch station at St Petersburg PD.

01/23/2026

Important Hotel Cancellation Reminder

If you or your agency booked a hotel room for the Be The Difference Conference, please note that the Conference is unable to cancel hotel reservations on your behalf.

All hotel cancellations must be completed directly by the attendee or agency as soon as possible in order to meet the 72-hour cancellation requirement set by the hotel.

Thank you for taking care of this promptly, and for your understanding as we work through these changes together.