Heartland Fabricare Association

Heartland Fabricare Association A trade association for fabricare specialists in the heartland of the United States.

3 incredible webinars to kick your business into high gear and level up this week!Whatever your participation level, jus...
08/31/2026

3 incredible webinars to kick your business into high gear and level up this week!

Whatever your participation level, just know you’ll get something out of each of these!!

So many incredible resources to help support you, your business, and your growth!

See you soon!

🚨 TOMORROW!If you do only one thing for your business this week, make it this webinar.Join Jan Barlow, owner of Jan’s Cl...
08/26/2026

🚨 TOMORROW!

If you do only one thing for your business this week, make it this webinar.

Join Jan Barlow, owner of Jan’s Cleaners, for Over the Counter: Building Confident Employees and Better Customer Experiences.

Owners and managers will leave with practical strategies to:

✅ Build a repeatable onboarding process
✅ Set clear service expectations
✅ Coach difficult customer interactions
✅ Turn CSR training into consistent results

This isn’t just a conversation about what you should do—you’ll leave with ideas you can begin implementing immediately.

📅 Thursday, August 27
⏰ 11:00 a.m. CT
💻 Free online webinar

Register now:
https://calendar.app.google/4xXva12UUwf2WJTK6

CustomerExperience

Don’t miss out this week! 3 awesome opportunities to better your business. Join the conversation!
08/25/2026

Don’t miss out this week! 3 awesome opportunities to better your business. Join the conversation!

Your customer service representatives don’t just serve your customers—they shape your company’s reputation and act as th...
08/24/2026

Your customer service representatives don’t just serve your customers—they shape your company’s reputation and act as the face of your business.

Every garment intake. Every service recommendation. Every complaint. Every conversation. These interactions influence whether customers trust your business, recommend it to others, and return.

If you do one thing for your business this week, make it this webinar.

Join Jan Barlow, owner of Jan’s Cleaners, for Over the Counter: Building Confident Employees and Better Customer Experiences.

You’ll leave with practical strategies to:

✅ Create repeatable CSR onboarding
✅ Establish clear service expectations
✅ Coach difficult customer interactions
✅ Build a more confident, consistent front counter team

📅 Thursday, August 27
⏰ 11:00 a.m. CT
💻 Free online webinar

Register now:
https://calendar.app.google/4xXva12UUwf2WJTK6

Join us for a conversation with Jan Barlow as we dive into all things CSR related! This conversation is perfect for busi...
08/19/2026

Join us for a conversation with Jan Barlow as we dive into all things CSR related!

This conversation is perfect for business owners and managers ready to gain actionable insights they can implement with their front end team immediately!

Joins us: https://calendar.app.google/4xXva12UUwf2WJTK6

Thursday, August 27 | 12:00 PM EST, 11:00 AM CST
Behind the Seams with Jan Barlow
Over the Counter: Building Confident Employees and Better Customer Experiences

This webinar is free and open to the entire drycleaning community.

Your customer service representatives shape how customers see your entire business. Are you giving them the training and tools they need to succeed?

RSVP & Add it to your calendar - https://calendar.app.google/4xXva12UUwf2WJTK6

08/18/2026

What a fantastic day in the drycleaning world! Wow!

So many incredible calls and webinars throughout the day all touching on a range of incredibly important issues!

If you aren’t participating in the webinars you are being offered, you are truly missing out! Even passive listening while working on other projects or having AI take notes is a great way to get started!!

Big thanks to all of the hosts and guest on today’s incredible calls!
Drycleaning and Laundry Inst with their weekly Peer to Peer Call

Dave Coyle and Maverick Drycleaners with Cleaner Marketing

Justin Koh and Magnoli Technologies with their guest Ricardo Torres from Premier Las Vegas Dry Cleaner

Thank you all for the insightful and supportive today! As mentioned in more than one call today, we are all stronger together!

Hope to see you this Thursday for DLI’s Marketing Master Class and next Thursday for our Behind the Seams call with Jan's Dry Cleaners as we dive into CSR training!

This afternoon - 2:30PM EST/1:30 CST! Join Magnoli Technologies for an incredible webinar and conversation this afternoo...
08/18/2026

This afternoon - 2:30PM EST/1:30 CST! Join Magnoli Technologies for an incredible webinar and conversation this afternoon!

https://magnoli.ai/events

See you this afternoon!

08/17/2026

In my opinion, the biggest benefit to our members has to be the Tuesday Peer to Peer Calls.

These calls give every member a chance to learn, connect, and grow in whatever way they personally need!

Join us to ask questions, receive feedback, provide solutions, and simply connect with other individuals and experts in the industry.

These calls teach me something every single week!
Can’t wait to see you there!

‼️There’s a lot happening in the drycleaning industry—don’t miss these opportunities to connect, learn, and bring fresh ...
08/16/2026

‼️There’s a lot happening in the drycleaning industry—don’t miss these opportunities to connect, learn, and bring fresh ideas back to your business! ‼️

📅 THIS WEEK

Tuesday, August 18 | 10:30 AM CT
DLI Peer-to-Peer Call
Connect with fellow operators to share challenges, exchange ideas, and gain fresh perspectives. Free for DLI members.

Tuesday, August 18 | 1:30 PM CT
Dry Cleaning Structure with Ricardo Torres
- Magnoli founder Justin Koh sits down with Ricardo Torres, co-owner of Tiffany Couture Cleaners, to discuss the systems, roles, and common organizational mistakes that can quietly limit profitability—even when sales are growing.

This free, live event is open to the entire drycleaning community. Register here:
https://magnoli.ai/events?utm_source=newsletter&utm_medium=email&utm_campaign=08HLWB

Thursday, August 20 | 1:00 PM CT
DLI Marketing Masterclass: How to Market Partnerships with Community Businesses

Discover ways to build valuable local partnerships and turn those relationships into effective marketing opportunities. Free for DLI members.

📌 COMING NEXT WEEK

Thursday, August 27 | 11:00 AM CT
Behind the Seams with Jan Barlow
Over the Counter: Building Confident Employees and Better Customer Experiences

Join Jan Barlow, owner of Jan’s Cleaners, for a practical conversation about employee training, consistency at the counter, complaint handling, garment inspection, service recommendations, and building stronger customer relationships.

This webinar is free and open to the entire drycleaning community. Learn more and register at heartlandfabricare.org.

Save this post, share it with your team, and make plans to join us!

EmployeeTraining CustomerExperience

Address

Channahon, IL

Telephone

(800)4624732

Website

Alerts

Be the first to know and let us send you an email when Heartland Fabricare Association posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Organization

Send a message to Heartland Fabricare Association:

Shortcuts

Share

Category