Housing Navigator MA

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Cambridge, MA
Housing Navigator MA

We are a 501c3 connecting people with places to call home.

We develop technology that promotes housing equity and data that brings transparency to affordable housing throughout Massachusetts.

05/21/2026

🏆 Data Opens Doors: We're proud to share a big win for housing equity in Massachusetts!

A newly passed amendment will double the accessible unit requirement for new sing statewide, and Housing Navigator Massachusetts data was part of the advocacy that made it happen.

Now, LIHTC (low income housing tax credit) projects and state-funded developments with 10+ units and an elevator will be required to include 10% accessible units. When advocates have the right data, they can make the case. We couldn't be more honored to have played a key role alongside our partners.

03/16/2026

📊 Our Annual User Survey results are in!

1,402 people shared their housing search experiences with us, that's 460% more than last year.

▪️ 87% had household incomes at or below $60,000
▪️ 95% took action after finding a home 👏
▪️ Service providers gave us an Net Promoter Score of 65 ("Great to Excellent")

This was made possible through funding from the The Massachusetts Community Health and Healthy Aging Funds (CHHA) and Health Resources in Action (HRiA).

👉 See the full results: https://housingnavigatorma.org/about/our-news/detail/?slug=post-2

11/25/2025

We need radical action to solve the housing crisis. ⚡

Housing Navigator Massachusetts, Inc attended the first-ever Citizens' Housing and Planning Association, Inc. CHAPA Housing Summit last week, joining over 400 hundred leaders committed to accelerating housing production across the Commonwealth.

A Few Highlights:

↳ Lieutenant Governor Kim Driscoll confirmed that housing production and affordability is the absolute #1 priority of the Administration, challenging attendees to move "radical housing ideas" forward.
↳ Chrystal Kornegay of MassHousing urged people to focus on the root crisis, in times of federal change–"What's the difference between the smoke and the fire?"
↳ Lizzi Weyant of Metropolitan Area Planning Council (MAPC) reminded session attendees that "Homes are where jobs go to sleep at night, and we don't have enough of them."

Our Commitment:

We are committed to putting data to work. Following discussions on Modular Housing and permitting speed, we are actively exploring partnerships with land-use experts and policy advocates to translate our unique affordable housing data into actionable policy visuals.

Join the Movement:

As CHAPA's Executive Director Rachel Heller urged, the next step belongs to all of us:

👉 Say YES to Housing: Bring your voice to support new housing in your community.
👉 Shape Policy: Join CHAPA’s policy committees to help shape the work ahead.

Let's collaborate to accelerate housing production across the Commonwealth. 📈

11/19/2025

Opening Doors Through Partnership, that's the key takeaway from NEAHMA 2025! 🤝

What an outstanding session at Neahma: the New England Affordable Housing Management Association Annual Conference and Trade Show. Our team—including Executive Director Jerome A. DuVal, Director of Data, Research and Compliance Abby Werner, and Customer Service and Training Manager Emma Rial —had a blast connecting with a full room of property owners and managers from across the region!

The energy in the room was electric as we shared our vision forward for the next phase of Housing Navigator Massachusetts. We discussed how our Professional Services Model and data initiatives are being developed to streamline your operations and ensure renters find actionable listings, and how we're listening to property owners and managers along the way.

For property managers in Massachusetts and across New England, accurate and actionable property data is critical to ensuring housing equity and helping people find a place to call home. Our resources would not be possible without the collaboration of dedicated owners and managers.

Thank you to the NEAHMA organizers for having us, and for the important work you do to support affordable housing management. Special shoutout as well to two members of our inaugural Property Owner and Manager (POM) Advisory Council, Greer Carpenito and Jim Krotz, who joined our session today as we publicly announced the Council and future opportunities for involvement.

We are thrilled to continue this vital work together! 🏘️

11/06/2025

This week, we were honored to be highlighted at "Meeting the Moment," an event hosted by the Massachusetts Commission on the Status of Persons with Disabilities to bring communities together to Convene, Collaborate, and Communicate for access and inclusion. 🗣️

Our Community Manager, Tori Decker, shared testimony on the importance of supporting initiatives that prioritize detailed accessibility data collection–and getting the data into the hands of housing developers. Our ultimate vision is a world in which everyone has the information and equitable access they need to find a secure, affordable home they love—granting every renter the dignity they deserve. 🔎

After hearing a variety of individuals and organizations testify, we enjoyed getting to meet and hear from attendees and other folks in this space at the first of many resource fairs that will be hosted across the state.

👉 Read the full press release here:
https://www.mass.gov/news/massachusetts-permanent-commission-on-the-status-of-persons-with-disabilities-launches-meeting-the-moment-series-in-needham

11/04/2025

A Crisis Within A Crisis 📢

Housing Navigator is proud to collaborate with the Massachusetts Statewide Independent Living Council (MASILC) and the 10 Independent Living Centers (ILCs) on the newly released "A Crisis within a Crisis, Revisited" report. This partnership is essential to ensuring fairness, accessibility, and equity are embedded in housing and technology.

The report uses new data, including information from our housing search platform, to analyze the urgent shortage of accessible, deeply affordable rental housing for people with disabilities across the Commonwealth.

Key Findings on Accessible Housing Supply:
The data shows that while overall accessible unit supply grew, critical needs—deep affordability and family-sized units—continue to fall short for those who need them most:

🔎 Overall Accessible Supply: Accessible units in our listings increased by 5% over the last year, from 10,246 units to 10,755 units.

🔎 Deeply Affordable Gap: The proportion of accessible units that are Deeply Affordable (rent based on income) has slightly dropped, currently representing 57.6% of the accessible inventory. This highlights a growing need for units matching the lowest incomes.

🔎 Family Unit Shortage: The proportion of accessible units with two or more bedrooms (2+BR) also saw a slight drop, now standing at 34.5%. This is a critical barrier for families and those needing space for care arrangements.

🎯 The goal is clear: Creating more accessible affordable housing is critical to allow people with disabilities and elders to live in the communities of their choice and maintain their independence.

We encourage policymakers, housing developers, and advocates to read the full report to understand how to better target resources toward this urgent need.

👉 Read the report:https://masilc.org/wp-content/uploads/2025/10/A-Crisis-within-A-Crisis-Revisited-10.2025.pdf

10/30/2025

🔑 Your New Path to Affordable Housing is Here!

We've launched a whole video series to guide you through the process for affordable housing with our new videos.

Learn more about how to Search, Connect, and Apply!
Watch here: https://vimeo.com/showcase/11938853?share=copy&fl=sc&fe=fs

10/10/2025

Our fall edition of the Navigator Bulletin is dedicated to the partners and users who help us build the #1 Affordable Housing Search Engine for Massachusetts.

We’re thrilled to announce the launch of our new Property Owner and Manager Advisory Council (POM), ensuring our tools work seamlessly for providers. Plus, we’ve launched an enhanced website experience!

Swipe through to see:

➡️ The launch of our new Property Owner and Manager Advisory Council (POM)

➡️ Our newest website featuring video to help you Search. Connect. Apply

➡️ How your feedback is driving our next innovations, and a chance to share more!

10/06/2025

We were honored to exhibit at the Providers' Council 50th Annual Convention & Expo!

We came away from this incredible convening space with a deep appreciation for the dedication and commitment of the human services sector across the Commonwealth. Our service providers are the foundation of community support, working together to improve the lives of those we serve.

It was particularly valuable to connect with many human service organizations outside of the housing sector who still want to amplify trusted housing resources when they can - as home is the foundation for everything. We look forward to building these new connections!

Thank you to the Providers' Council for hosting such an enriching event, celebrating 50 years of work, and providing a sold-out space for networking, learning, and recognition.

10/03/2025

Speaker Feature ✨🎤

In our recent presentation at the 2025 MA Independent Living Conference, Victoria Decker, Community Manager at Housing Navigator MA, and Jordan Stocker, Senior Policy Associate at Citizens' Housing and Planning Association, Inc. CHAPA, co-led an engaging presentation designed to equip attendees with practical knowledge and tools to address the urgent need for affordable and accessible housing in Massachusetts.

"Bridging the Gap: Tools, Perspectives, and Collaborative Solutions for Affordable & Accessible Housing in Massachusetts" reinforced that addressing the housing crisis must focus on three core areas:

📊 Housing Data: Using the right information to understand the need.
💻 Access: Ensuring people can find and apply for homes easily.
🏘 Production: Increasing the supply of housing across the state.

We learned that success in affordable housing hinges on bringing together diverse perspectives, and the ILC Housing Working Group is a powerful example of collective action! We are grateful to support their work with our housing data, and we will continue our work to provide consumer education tools for all those searching for a home.

Address

Cambridge, MA

Website

https://housingnavigatorma.org/

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