01/29/2024
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Computer Support Specialist
54153213 | External | Butte | February 11, 2024
Under the joint direction of the Information Services Division (ISD) and associated District Office, the Computer Support Specialist provides technical assistance to employees of the Montana Department of Transportation. The incumbent in this position will be called upon to provide advanced technical assistance in support of software, hardware, and networking tools used by the department’s employees. The Computer Support Specialist will perform research on the feasibility of acquiring new products, and services, and make recommendations to bureau management. The specialist will research and make recommendations on the necessity and timing of software upgrades, and make appropriate recommendations to bureau management. The position also develops training materials and conducts formal technical and computer training, both in the classroom and one-on-one, for MDT employees. The position is based out of the associated District office, and will be the sole ISD resource present in the District. The position will also schedule, conduct, and coordinate computer software and hardware installation and configuration; perform setup procedures for new equipment and installs, customize, and ensure accurate operation of software packages and hardware on personal computers; customize and troubleshoot applications when problems occur and ensure compliance with MDT network standards. The specialist also provides network support in the district as needed to maintain network access for all computer users. The position provides primary support for all hardware, software, and network resources in the district. This position is also required to travel to departmental section and area offices. job description
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Sarah Peterson
(she/her)
HR Generalist
Rail, Transit & Planning Division | Information Services Division
Montana Department of Transportation
2701 Prospect Ave
Helena, MT 59620
406-475-2928 | [email protected]
Follow Us: mdt.mt.gov