06/09/2026
STATEMENT FROM TWU LOCAL 556 REGARDING THE CABIN JUMPSEAT:
Earlier today, Southwest Airlines notified TWU Local 556 that the Flight Attendant jumpseat policy for non-revenue travel will revert to allowing all employees to occupy the jumpseat, regardless of whether they are crew-qualified.
This reversal was prompted by Southwest settling a grievance filed by another workgroup. As a result, Southwest Management has elected to broadly restore access to the jumpseat for all employees.
TWU Local 556’s position is that jumpseat occupancy should be limited to crew-qualified employees. This is not about privilege or access. It is about safety for everyone on the airplane.
Flight Attendants are aviation’s first responders in the cabin. We are trained and recurrently qualified in emergency procedures, evacuations and cabin safety. We know that an aircraft is safest when every person occupying a jumpseat has the required level of training and operational familiarity that Flight Attendants do.
Members should know that TWU Local 556 was not consulted on Management’s decision. As the front line of our operation, it is critical that we are consulted on all operational decisions that impact safety and our work environment. This issue directly impacts cabin safety and the workgroup responsible for it – yet the Company moved forward without engaging the safety professionals most affected by the policy.
Southwest elected to broadly restore access to the jumpseat for all employees. Management has indicated that jumpseat occupancy training will be required; however, Local 556 has not seen these requirements.
With certainty, we can say that TWU Local 556 will always advocate for training to adequately prepare someone for the jumpseat and all the duties and responsibilities that it entails. We will work closely with our Safety, Health and Security Committee as we navigate this reversal and regarding the development of jumpseat training per Article 25 in our contract.
Throughout this process, we have also seen comments that minimized the role of Flight Attendants and the responsibilities we carry every day. While disagreements over policy are expected, dismissing the expertise of aviation’s first responders in the cabin is neither productive nor reflective of the realities of our profession. We respect that many employees may welcome this change but dismissing or minimizing the role of Flight Attendants is unacceptable. Our concerns are rooted in safety, training and the responsibilities we carry every day.
Local 556 will continue to advocate for policies that recognize the safety-critical role of Flight Attendants, protect our crews and passengers, and require meaningful engagement with frontline workgroups before decisions are made about our work, our safety and our operation.
In Solidarity,
TWU Local 556
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Today, Southwest Airlines informed TWU Local 556 that it is reversing its jumpseat policy and will once again allow all employees — regardless of crew qualifications — to occupy the jumpseat.
TWU Local 556’s position is that jumpseat occupancy should be limited to crew-qualified employees. This is not about privilege or access; it is about safety for everyone on the airplane.
Flight Attendants are aviation’s first responders in the cabin, trained and recurrently qualified in emergency procedures, evacuations and cabin safety. We know that an aircraft is safest when every person occupying a jumpseat has the required level of training and operational familiarity that Flight Attendants do.
Members: Read more about TWU Local 556’s response in the link in comments.