06/06/2026
š RESERVES & Assignment Notification!
Phone calls from Scheduling notifying you of an assignment on reserve are now defaulted to an AUTOMATED call, please make sure you save the new number from scheduling to your phone so you donāt unintentionally miss an assignment notification.
1-866-541-2701
Automated calls are the primary method of contact during your liable for contact hours while on Reserve. Text messages and push notifications on your personal device will be secondary.
āA Reserve Flight Attendant will provide Crew Scheduling with a primary contact number and may provide up to two (2) alternate contact number(s). A Reserve shall be notified of (their) assignment(s) via (their) primary contact number(s) via the system. If a Flight Attendant has contact numbers with voice activation capabilities, Crew Scheduling or the system will leave a voice message. Reserve Flight Attendants will be responsible to utilize the system to acknowledge receipt of the assignment within twenty (20) minutes of Crew Schedulingās original contact.ā (Article 11.4.A)
Also, check your phone settings and ensure you donāt have 800 blocked. And add back up contact numbers as well.
Important to stay informed, read your emails and RBFs to avoid a UTC!