03/21/2026
The North Georgia Elder Abuse Task Force is proud to present Floyd County E-911, D-Shift with the Joe Gavalis Award of Excellence. On two recent occasions, the D-Shift staff collaborated and utilized advanced tracking technology skills to rescue endangered missing senior citizens.
The first incident occurred in the early morning hours of January 9, 2026. when Dispatcher Selena Martinez received a call for help indicating an elderly man suffering dementia was missing from South Carolina and was possibly wandering aimlessly in Floyd County Georgia. At the time, it was uncertain if he was in Floyd County jurisdiction, but the D-Shift team pulled together and immediately initiated a coordinated effort to assist in locating the wandering elderly man.
Performing as true communications professions, the D-Shift team expertly used real-time statewide information systems to begin their search. While Dispatcher Picon tracked down vital vehicle and tag information, Lieutenant Hazelwood searched and located the victim’s vehicle on the move in Harris County Georgia. Dispatcher Martinez communicated the unfolding tracking information to Harris County 911 who in turn relayed it to jurisdictions in their region. Meanwhile, Dispatcher Roberts managed Floyd County emergency communications to enable her teammates flexibility to coordinate the extensive search.
As Harris County 911 operators relayed the information and BOLO provided by Dispatcher Martinez it was received by the Columbus Police Department. As a direct result, the Columbus Police Department was able to successfully locate the missing man by 04:48 hours—just over one hour from the time Floyd County 911 was first notified.
This incident exemplifies a true team effort involving multiple agencies, advanced law enforcement technologies, and professional communication skills. As much of the community slept, D-Shift managed behind-the-scenes drama that led to the rescue of a handicapped endangered senior citizen who may have otherwise perished.
On March 2, 2026, once again the D-Shift team sprang to action upon receiving a distress call of a disoriented elderly grandmother believed to be lost and driving around aimlessly. Operator Settle immediately dispatched an officer to the caller’s location while Operators Martinez and Picon began alerting Floyd and other nearby jurisdictions. Again, due to swift coordination, persistence, and effective application of modern tracking technologies; Lt Hazelwood, Selena Martinez, Rees Picon, and Jessica Settle; were able to track the elderly female, who had wandered through Floyd, Pickins and Bartow counties, until she was successfully located by Bartow County deputies. The dramatic search and communications collaboration were completed in just under 45 minutes of Floyd County 911 being notified. In the end, public safety was truly served when the frightened endangered grandmother was safely reunited with her relieved grateful grandson.
Your collective actions exemplify professionalism, a spirit of teamwork, and a steadfast commitment to public safety. Individually and collectively, you are a credit to yourselves, the Floyd County Police Department and the community you serve. Most importantly, on two occasions, you caringly led the way and conscievably saved the lives of endangered senior citizens.