The International Society for Performance Improvement

04/08/2026

03/13/2026

Stop using AI—start orchestrating it. The true currency of AI isn't the technology; it’s the outcomes it enables.

How can we shift our focus from delivering content and toolsd to deploying interventions with measurable outcomes?
This is the theme of ISPI's annual Performance Improvement conference in Nashville TN.

Are you ready to reimagine the world of work? And get recognition for your real outcome.
Join us and make a difference.

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03/10/2026

We are entering a Performance Improvement Renaissance—and it’s being driven by technology.
We are excited to announce Robert Feeney, Chief Vision Officer at Knowledge as a Service and creator of Ringorang®, as a keynote speaker for the ISPI 2026 International Conference in Nashville (30 March – 2 April).

For years, the biggest challenge in Human Performance Technology (HPT) has been sustainability. Robert will show us how the "continuity" of a solution is no longer a hurdle—it’s the new standard.

Why you can’t miss this keynote:
1. The Renaissance of Human Performance Technology (HPT): See how technology is reviving our core methodologies and making them more scalable than ever.
2. The "Easy Button": Learn how to use AI- and Technology-driven tools to deliver sustained impact across entire organizations without needing a massive staff.
3. The Human Inflection Point: Technology does the heavy lifting, but it requires our HPT expertise to drive the results.

Right after registration, conference participants also receive a coupon for a free performance improvement workshop to apply the GPS-IE methodology as well as a copy of the Manager's guide to evaluate AI.

03/08/2026

LEGEND: Roger Addison

DECADE: 2010s

CHALLENGE: The 2010s brought rapid transformation—globalization, digital transformation, and expanding performance data. Organizations could measure more than ever, yet many still struggled to improve the right things.

Leaders were asking: Are we improving results—or just tracking activity? Who owns performance, and how do systems support it?

RESPONSE: Roger Addison advanced the field through his work on Performance Architecture, emphasizing that performance improvement must be designed at the system level—aligning strategy, processes, roles, and measures.

He also provided practical frameworks used by performance practitioners worldwide:

> RSVP (Results–System Thinking–Value Added–Partners) — linking desired results to the systems that create value.

> The Four Ws (Work, Worker, Workplace, and the World) — clarifying performance by asking: are each of these entities of work attended to in the solution, including impact on the world?

IMPACT: Addison’s work helped organizations move from isolated interventions to designed performance ecosystems, reinforcing that sustainable improvement comes from aligning systems with results.

His contributions strengthened Human Performance Technology and continue to guide performance practitioners today.

LEARN MORE: Explore Roger Addison’s work in Performance Architecture
https://www.amazon.com/Performance-Architecture-Improving-Organizations-Paperback/dp/B00FKYDNLO

Then visit ISPI.org to connect performance to AI.

03/07/2026

🚀 Your career deserves real results — not more theory.
That’s the ONE reason to join the 2026 ISPI Performance Improvement Conference.
If you’re tired of webinars that sound good but don’t change how you work, this is your moment. At ISPI 2026, you’ll walk away with proven, evidence-based methods you can apply immediately to solve real performance challenges.
✨ In-person in Nashville
✨ Or join virtually on Zoom (April 20–24)
✨ Practical tools you’ll use Monday
✨ Learn from leaders shaping the future of performance improvement
Spots are filling fast — don’t be the one watching everyone else level up.
👉 Register now and future-you will be grateful.
https://ispi2026.mystrikingly.com/

03/01/2026

LEGEND: Peter Pipe

DECADE: 1990s

CHALLENGE: The 1990s were the decade of reengineering. Organizations were flattening structures. Globalization was accelerating. And leaders were asking a sharper question: How do we align people, process, and purpose — not just train better?

RESPONSE: Peter Pipe helped reinforce and advance a core ISPI truth during this era: Performance must be designed at the system level. His work emphasized rigorous front-end analysis, environmental and process diagnostics, and clear linkage between interventions and organizational outcomes. He created a format for solving ANY performance problem.

IMPACT: Human performance technology moved into boardroom conversations. It was embedded measurement in intervention planning. It shifted practitioners from course builders to performance architects.

LEARN MORE: See Peter's book "Analyzing Performance Problems" which he co-authored with Robert Mager → https://www.amazon.com/Analyzing-Performance-Problems-Really-Wanna-How/dp/1879618176/ref=sr_1_1?crid=2QH3S2PM00DCJ&dib=eyJ2IjoiMSJ9.NHQlPMyAbVE2mIOOKaUCThY4MZtzyOTYlOGQy3gWSOb96BMeKyphpoR0b-b5eaNU2Qwf4G0a20aD7tVjUcalTpFNgcOfqcSbR_27Y4hUSlax79fldIVKS2KUpheCF8d_qAJ3MNZeSwoKSvEybX7UMyKkHr0NhsMlaKMP71x_gtOVZxrItEYvOvalmVNCfprwB8_vhXBZ9jJ9bQEzBG4-IxSJU0IF3iMINWjkFFTWDyM.9SrNJbejIdf6ejhGKQg6jwDlZKLHXog1Rg0UZut_Zys&dib_tag=se&keywords=peter+pipe&qid=1772378820&sprefix=peter+pip%2Caps%2C331&sr=8-1

Then visit https://ISPI.org to connect performance to AI.

02/27/2026

Can Performance Improvement principles solve urban poverty, desertification, or the literacy gap?
We are proud to announce Mariano Bernardez, Executive Director of the Performance Improvement Institute (PII) and the Kaufman Center, as a featured expert at the ISPI 2026 International Conference in Nashville.

Mariano doesn't just talk about "Mega" results—he engineers them. From transforming the Arizona-Sonora bi-national ecosystem to his pioneering "City Doctors" framework, his work proves that systemic tools can turn around entire regions.

What you will learn from his session:
1. City Transformation: Discover the "City Doctors" framework used to revitalize cities, creating thousands of jobs and new social capital
2. AI for Social Good: Get a first look at how the 2026 Kaufman Award-winning AI Reading platform (UBA) is using technology to bridge the literacy gap.
3. The Societal Performance Toolkit: Learn how to integrate Management, Social Studies, and Entrepreneurial Economics to deliver measurable results at the Micro, Macro, and Mega levels.

If you are a leader, consultant, or change maker looking to move beyond organizational silos and create sustainable social value, Mariano’s session is essential.

Reminder: Join us in Nashville (March 30 – April 2) to see how Human Performance Technology is being used to design a better world. Plus, don't miss the 50% discount on the new Certified AI Technologist certification available to all attendees!

02/23/2026

AI systems don’t fail loudly. They drift quietly until trust is gone.
Many implementation teams miss this because they treat evaluation as a final step, versus an integral part of the front-end analysis.

To fix this, we need to go beyond simple chatbots. The industry needs a standard that validates real-world impact, not just "AI knowledge". This is why ISPI launched the Certified AI4PI Technologist (CAIT) credential.

It’s the first certification grounded in a systematic process at the intersection of Performance Improvement and AI. It requires a real-world project—proving you can design and protect performance over time using the AI4PI framework.

It’s all about recognizing consistent, worthy performance at the intersection of Performance Improvement and Artificial Intelligence.

Gert started with AI4PI Journey (free for ISPI members), then get certified as AI4PI with real-world capstone project: https://buff.ly/sF8k0xE

Lastly, conference participants will receive a 50% introductory discount for the new CAIT certification, another reasons to join the discussion in Nashville.

02/18/2026

What happens when you apply HPT at a continental scale?
We are thrilled to announce Dr. Lucy Surhyel Newman as a featured speaker for the ISPI 2026 International Conference in Nashville (30 March to 2 April).

Dr. Newman is the author of 'African Leaders' Tête-à-Tête: Navigating Entity Design and Prioritization for Systemic Outcomes', now in both English and French editions.
She was recently appointed Chairperson of the Advisory and Executive Boards for the Africa Private Sector Summit (APSS), a pan African private non profit, non partisan organization that is promoting the Private Sector Bill of Rights (PSBoR) for an enabling business environment in Africa.

In her previous and current roles, she has applied "Mega-level" transformation, using the 10 Human Performance Technology Standards to drive socio-economic change.
Why you can't miss her session:
1. Beyond the Workplace: See how Human Performance Technology scales from individual performance to societal (Mega) impact.
2. Systems Thinking: Learn how she integrates her work with continental frameworks in Africa
3. Practical Wisdom: Get insights from her latest book, African Leaders' Tête-à-Tête, on navigating entity design and systemic outcomes on individual, institutional, national and continental level.

If you’ve ever wondered how to make HPT relevant to C-suite leaders and policymakers, Lucy’s session is your masterclass. Join the annual Performance Improvement conference.

Right after registration, conference participants also receive a coupon for a free performance improvement workshop to apply the GPS-IE methodology as well as a copy of the Manager's guide to evaluate AI.