By listening in a reflective way, we help people to sort out their concerns and make decisions about their own lives. Helpline Services: A caring voice as close as the telephone! At some point in all our lives we have felt the silence of fear, depression, and anxiety. We may not be able to turn to family or close friends and just having someone to talk to makes a difference. Someone will be there who will listen. Someone will be there who will care. Helpline is staffed 365 days per year by caring dedicated volunteers. Our volunteers have undergone intensive training by professionals in our community. Since 1982 CONTACT Altoona has helped people in the greater Blair County area find solutions to a variety of problems including: Crisis Situations, Drug and Alcohol Problems, Illness or Disability, Grief Stricken, or Loneliness or Depression. CONTACT Altoona's Helpline can be reached by calling (814) 946-9050. Reassurance Program: The CONTACT Altoona Reassurance Program seeks to meet the needs of people who are living alone, isolated, aged, ill, or disabled. By placing a daily telephone call, at a pre-arranged time, we are offering a listening ear to many in our community. The purposes of the daily calls are:
•To be assured that the person being called is doing all right and able to answer the telephone.
•To share a few minutes in a friendly chat to let the person know someone cares about them.
•To remind the person to take medications or to make sure that they are getting adequate nutrition and hydration.
