05/23/2022
Have a streetlight not working right?
Ensuring the streetlights come on each night is very important, from both a company and customer perspective and improved street lighting can help reduce crime in local neighborhoods and communities.
Here are the best ways to report a streetlight outage:
Call First Energy at 1-888-LIGHTSS (1-888-544-4877) and say “streetlight” after the greeting
or
Use this link to report the lighting problem online: https://www.firstenergycorp.com/content/customer/service_requests/report-lighting-problem.html
- When reporting an outage, let us know:
* Your name and phone number (in case we need more information)
* Address where the streetlight is located (nearest house or business address and the nearest cross street).
* Number on the utility pole.
* What is wrong with the streetlight (damaged pole; broken light fixture; light is off at night, on during the day, or flickers).