Consumers Association of Singapore - CASE

14/08/2026

14/08/2026

🏠Creating homes deserve to be noticed.

We stopped by Pop Motif and had a chat with the co-founders, Nazareen Muslim and Rashid Rahim about how CaseTrust accredited businesses provides an extra peace of mind to homeowners looking to renovate their house.

11/08/2026

Your dream holiday's booked ✈️—then your travel agent informs you that the dates have changed.

Do you have to accept it? Not always.

Know your rights before you book. Full guide with Singapore Tourism Board on The Consumer: https://theconsumer.org.sg/know-your-rights-when-your-travel-agent-changes-your-booking/

07/08/2026

Travel plans don’t always go as planned. If your travel agent changes your booking, knowing your rights can make all the difference.

In the second instalment of the Singapore Tourism Board ’s series of travel tips for The Consumer, find out:

🧳 What qualifies as a material change
💵 When you’re entitled to a refund
📩 What to do if your refund is delayed
🛡️ Where to seek help if a dispute cannot be resolved

Before you confirm your next booking, take a few minutes to understand your rights as a consumer: https://theconsumer.org.sg/know-your-rights-when-your-travel-agent-changes-your-booking

31/07/2026

We met Mr Jerry Lu, Senior Group Manager, SEA Market Development from BWL Singapore! He shares how CaseTrust accreditation could help direct selling businesses.

Find out more on why BWL Singapore said yes to CaseTrust accreditation.

21/07/2026

🤔 Does a company seem 'sus' to you? Be sure to check against our official list of CaseTrust accredited businesses for peace of mind! CaseTrust accredited businesses adopt fair business practices - including not advertising misleading claims. Lookout for the logo and shop with peace of mind.

🔖 Here are businesses that are newly CaseTrust accredited or whose accreditation have been renewed.

20/07/2026

Legal, decent, honest and truthful—advertisements generated using still have to play by the same rules as every other ad. Except a lot of people don't know what those rules actually are. The Standards Authority of Singapore breaks it down in The Consumer: https://theconsumer.org.sg/four-simple-tips-for-navigating-ai-in-online-advertising/

16/07/2026

Seeing is no longer believing. 👀🤖

Artificial intelligence can now generate advertising images, videos and even fake celebrity endorsements of a product, and they’re not always obvious.

The good news: advertisers here still have to play by the rules. Under the Singapore Code of Advertising Practice, every ad, AI-generated or not, must be legal, decent, honest and truthful.

So how do you protect yourself from falling for AI-generated ads? What should you if you come across something misleading? Read the Advertising Standards Authority of Singapore’s latest post on The Consumer: https://theconsumer.org.sg/four-simple-tips-for-navigating-ai-in-online-advertising