Consumers Association of Singapore - CASE

21/10/2026

🚨 Stay alert, stay protected: Learn how to prevent, respond to and recover from scams

Scams are becoming increasingly sophisticated, from phishing messages and impersonation calls to job and investment scams. Knowing how to spot the warning signs and what to do if you’ve been targeted can help protect yourself and your loved ones.

Join LAW@CDC 2026: Scam — Prevention, Response and Recovery to gain practical insights from legal, financial and anti-fraud experts. Learn how scams work, the legal protections available to victims, and the steps you can take to report a scam, seek help and minimise further losses.

📅 Date: Thursday, 29 October 2026
🕢 Time: 7.30pm – 9.00pm
💻 Registration: https://us02web.zoom.us/webinar/register/3017925549643/WN_HoxaPqQKR7i5W-w9_DjlqA

Moderator:
Eunice Chua, Chief Executive Officer, Financial Industry Disputes Resolution Centre (FIDReC)

Speakers:
- Bethel Chan, Associate Director, Setia Law
- Weijian Low, Deputy Director (ODP), Monetary Authority of Singapore
- Beaver Chua, Managing Director, Head, Group Anti-Fraud, OCBC Group

Stay informed, recognise the red flags and learn how to take action if you encounter a scam. Share this with your family and friends to help them stay vigilant too!

15/10/2026

A bigger pack isn't always the better deal. 🛒

Unit pricing shows the price per standardised unit, such as per 100g, per 100ml or per item, on the shelf label, so you can compare brands and pack sizes on a like-for-like basis.
Swipe through to see:
👉 What unit pricing is and the units used
👉 Which products it covers
👉 Tips for using it on your next grocery trip

Phase 2 of the pilot starts in October 2026 at selected supermarkets, with more products included. Keep an eye out for unit prices on shelf labels.

Read more on The Consumer:
https://theconsumer.org.sg/what-is-unit-pricing-and-how-can-you-utilise-it

For more on the pilot, visit the Competition and Consumer Commission of Singapore website: https://go.gov.sg/unitpricing

15/10/2026

🔎 Find your perfect ID for your dream home 🏠

We stopped by one of our marketing partners .sg and had a chat with the co-founder, Mervin Foo about how CaseTrust-accredited businesses provide consumers with greater peace of mind when finding the right ID for their renovation.

09/10/2026

01/10/2026

01/10/2026

Comparing different brands and pack sizes at the supermarket is getting easier. 🛒
Unit pricing shows the price per standard unit, such as per 100g, per 100ml or per item, alongside the selling price on the shelf label. This allows consumers to compare products on a like-for-like basis and identify which offers better value.

From October 2026, Phase 2 of the unit pricing pilot will roll out at selected supermarkets, covering more products.

Look out for unit prices on shelf labels the next time you shop.

Find out more in our latest post on The Consumer: https://theconsumer.org.sg/what-is-unit-pricing-and-how-can-you-utilise-it

You can also visit the Competition and Consumer Commission of Singapore’s website for more information: https://go.gov.sg/unitpricing

01/10/2026

Earlier today, the Competition and Consumer Commission of Singapore (CCS) announced that it took enforcement action against 45 businesses and a provider of fake review services for procuring and facilitating the posting of fake online reviews. I welcome this enforcement action.

Read more: https://www.straitstimes.com/singapore/competition-watchdog-takes-action-against-fake-review-provider-45-businesses-for-fabricating-online

Investigations found that the provider had supplied fake review services, including using generative AI to generate reviews designed to appear like genuine customer experiences.

Such fake reviews are not harmless. They mislead consumers into believing that a business or its products and services are more positively received than they actually are.

Beyond fake reviews, Consumers Association of Singapore - CASE is also concerned about businesses incentivising consumers to only leave good reviews, often by dangling discounts or free gifts if consumers leave a five-star rating.

The prevalence of fake inflated reviews undermines the trust in our marketplace. CASE will continue to work closely with CCS to promote fair and transparent business practices and protect consumers from unfair practices. We encourage consumers to look out for patterns such as multiple reviews with similar wording, an unusually high number of five-star ratings within a short period, or reviews that offer little detail about the actual customer experience. Consumers should compare reviews across different platforms before making a purchasing decision.

Consumers who encounter misleading or unfair practices may approach CASE for assistance (hotline: 6277 5100; website: www.case.org.sg).

30/09/2026

By pursuing CaseTrust Accreditation, is demonstrating its commitment to fair business practices and consumer confidence.

Find out more on how accreditation builds confidence for both businesses and consumers!

28/09/2026

[Expansion of the Unit Pricing Pilot from October 2026]

The Competition and Consumer Commission of Singapore and Consumers Association of Singapore - CASE announced today that the Unit Pricing Pilot will be expanded from 1 October 2026 to include more operators, more products, and online stores.

When consumers shop for daily essentials, they want to know if they are getting good value for their money. But comparing prices is not always straightforward when products come in different packaging sizes and quantities.

I am happy to see the strong buy-in from the industry for the pilot.

The expanded pilot will enhance price transparency for consumers, help them to compare prices at a glance and decide which products give better value.

Importantly, we hope to incorporate feedback from consumers and the lessons learnt from the first pilot as we move into this next phase.

Consumers can also continue to use Price Kaki to compare the unit prices of more than 13,900 daily essentials.

Download Price Kaki today: https://app.pricekaki.sg/