21/05/2026
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Serangoon Neighbourhood Police Centre (NPC) and Hougang NPC will merge to form Serangoon NPC on 6 July 2026. The merging of NPCs optimises limited Police resources by combining smaller NPCs serving adjacent areas into a larger operational base. This is part of the transformation of Police's frontline operations to better address evolving security challenges and community needs, which includes plans to progressively increase the number of Police cameras (PolCams) to more than 200,000 cameras island-wide, including in and around the Serangoon and Hougang estates.
Following the merger, Hougang NPC's service counter will close for renovation. The NPC will re-open as Hougang West Neighbourhood Police Post (NPP). At the same time, the existing Hougang NPP will be renamed to Hougang East NPP, tentatively by Q4 2027. Serangoon NPC, which was under renovation, will reopen on 6 July 2026 with a refurbished self-help report-lodging area.
While Hougang NPC is under renovation, residents may lodge a report for non-emergency cases:
a) Online at http://www.Police.gov.sg/e-services
b) At Hougang NPP's self-help kiosk; or
c) At Ang Mo Kio South NPC if residents require in-person counter services.
For emergencies, residents should call '999'.
Find out more about the merger in the link below.
https://www.police.gov.sg/Media-Hub/News/2026/05/20260511_merger_of_serangoon_neighbourhood_police_centre_and_hougang_neighbourhood_police