Mystery Shopping Professionals Association - Asia Pacific MSPA - AP

18/08/2026

🏨 OUR OFFICIAL CONFERENCE HOTEL!

We’re excited to announce InterContinental Almaty as the Official Hotel for the MSPA AP 21st Annual Conference! 🇰🇿
📅 16–18 November 2026
📍 Almaty, Kazakhstan

Book your room at the InterContinental Almaty, with the special MSPA AP rate for conference delegates https://lnkd.in/gZejVmJm

Stay, connect & experience the conference all in one place!

See you in Almaty! ✨
MSPAAP

This link will take you to a page that’s not on LinkedIn

17/08/2026

Register now and secure your spot!

Join us in Almaty, Kazakhstan, for the MSPA Asia Pacific 21st Annual Conference, 16–18 November 2026.

✨ Theme: Insight to Foresight: Becoming Experienced Intelligence Partners in a Hyper-Personalized World

Three days of learning, networking, collaboration and unforgettable experiences with industry professionals from across the region and beyond.

📍 InterContinental Almaty
📅 16–18 November 2026
📩 Download the registration form: https://lnkd.in/gq2jhzxP
See you in Almaty! 🇰🇿

04/08/2026

Registration is Now Open!

Join us at the MSPA Asia Pacific 21st Annual Conference in Almaty, Kazakhstan, from 16–18 November 2026.

Connect with industry leaders, gain fresh insights, discover emerging trends, and expand your professional network—all under this year's theme:

Insight to Foresight: Becoming Experienced Intelligence Partners in a Hyper-Personalized World

🎟️ Register now: https://mspa-ap.org/.../MSPA%20AP%20Conference...

We look forward to welcoming you to Almaty!

29/07/2026

The future of customer experience starts with foresight.
Join us at the MSPA Asia Pacific 21st Annual Conference 2026 as we explore how mystery shopping and customer insights are evolving into strategic intelligence.

Theme: Insight to Foresight: Becoming Experienced Intelligence Partners in a Hyper-Personalized World

📍 Almaty, Kazakhstan
📅 16–18 November 2026

20/07/2026

🎤 Call for Speakers:

Central Asian Connections: Learn, Share, Grow

Join us at the MSPA Asia Pacific 21st Annual Conference in Almaty, Kazakhstan | 16–18 November 2026.

Theme: Insight to Foresight: Becoming Experienced Intelligence Partners in a Hyper-Personalized World.

We're looking for thought leaders with practical insights, innovative ideas, and inspiring case studies that will help shape the future of customer experience.

Submit your speaker proposal and help transform today's insights into tomorrow's opportunities.

15/07/2026

Call for Speakers – MSPA Asia Pacific 21st Annual Conference
Do you have ideas, insights, or experiences that can help shape the future of customer experience?

Join us as a speaker at the MSPA Asia Pacific 21st Annual Conference in Almaty, Kazakhstan | 16–18 November 2026.

Theme: Insight to Foresight: Becoming Experienced Intelligence Partners in a Hyper-Personalized World.

We are seeking engaging, practical, and thought-provoking presentations that challenge perspectives, spark meaningful conversations, and equip delegates with actionable insights.

Suggested topics include:
✨ AI and emerging technologies in CX and Mystery Shopping
✨ Customer Experience innovation and measurement
✨ Data analytics and actionable insights
✨ Hyper-personalisation and future trends
✨ Research methodologies and best practices
✨ Leadership, business growth, and strategic partnerships
✨ Case studies, success stories, and interactive workshops
This is your opportunity to share your expertise, inspire industry peers, and contribute to the future of customer experience.

Speaker applications are now open—we look forward to hearing from you!

Contact Anu Mehta at [email protected] to express your interest.

06/07/2026

SAVE THE DATE!!!
MSPA Asia Pacific – 21st Annual Conference
📍 Almaty, Kazakhstan
📅 16–18 November 2026

Theme: Insight to Foresight: Becoming Experienced Intelligence Partners in a Hyper-Personalized World - From fieldwork to strategic CX partnership

Join us at the MSPA Asia Pacific 21st Annual Conference in the vibrant city of Almaty, Kazakhstan.

Join us for three inspiring days of:
✨ Exceptional networking opportunities
💡 Thought-provoking industry insights and regional growth discussions
🤝 Meaningful connections with peers and industry leaders
🚀 Fresh ideas to help shape the future of customer experience

We look forward to welcoming you to an engaging and memorable conference!

30/06/2026

MSPA-AP Tech Deep Dive Series brought to you by the MSPA AP Professional Development Committee

SESSION #1 - MSPA-AP Tech Deep Dive Series: Exploring the Future of Technology, AI, and Mystery Shopping

DATE - 2nd July 2026 at 0700GMT on Zoom.

Guest for Session 1 - Emil Tsankov, CEO - Research Metrics, in conversation with Keira Mackenzie, Steven Di Pietro and Nabil Rizkallah.

Register and confirm your spot NOW: https://forms.gle/Gqb2peqPni172axEA

# AI

26/06/2026

Technology and AI are reshaping the future of mystery shopping and customer experience measurement.
This July, the MSPA-AP Professional Development Committee will host a special Tech Deep Dive Series, featuring three focused sessions with technology specialists from across the industry.

Each 30–45 minute session will explore practical insights, emerging trends, and the opportunities technology creates for MSPA members globally.

The sessions will be broadcast live to the MSPA community and shared afterwards as recordings.

SESSION #1 - MSPA-AP Tech Deep Dive Series: Exploring the Future of Technology, AI, and Mystery Shopping

DATE - 2nd July 2026 at 0700 GMT on zoom online.

Register and confirm your spot NOW https://forms.gle/Gqb2peqPni172axEA

15/06/2026

📢 Important Update: The location for the 21st Annual Conference has changed.

We are excited to announce that the MSPA AP 21st Annual Conference will now be held in Almaty, Kazakhstan 16th to 18th November 2026.
We look forward to welcoming participants to this vibrant city for an engaging and memorable event.
Stay tuned for further details on the program, venue, and registration information.