16/09/2026
📢 Last week, the GOS-GEF-UNDP Blue Economy Project organised a 2-day “Visitor Interaction & Compliance” course for two of its responsible partners - the ICS Seychelles and the SPGA - Seychelles Parks and Gardens Authority - delivered in partnership with NLA International, composed of a team of local and international experts.
The focus? How we communicate when rules are broken, and how we can turn potentially difficult interactions into constructive ones.
🗣️ Day 1 took place in the classroom, exploring what really happens during an interaction with a member of the public: how to open a conversation, listen effectively, explain the reason behind a rule, use de-escalation techniques, and recognise when stepping back is the right approach.
🏝️ Day 2 took the learning into the field, on Moyenne Island in the Sainte Anne Marine National Park, where participants put their skills into practice through realistic scenarios and role-playing exercises - with everyone getting their turn in front of their colleagues!
🧾The training also provided the project team with a valuable opportunity to test a toolkit currently under development to support first responders in recording and documenting observations at scenes of environmental violations.
From the classroom to the field, the two days were about building confidence, strengthening communication and supporting more effective and positive approaches to compliance.
🙏 A big shout out to the Moyenne Island Foundation for letting use the facilities on Moyenne Island for the day 2 activities.
👏 Congratulations to all participants on completing the training, and thank you for your active engagement throughout!
#𝐔𝐍𝐃𝐏
