22/09/2026
IN MEMORY OF OUR BEAUTIFUL GIRL — PLEASE READ & SHARE
First, please — no hate or unkind comments towards her adopters, they are devastated.
I am telling this story for one reason: to educate other animal guardians, in the hope that another unnecessary death can be prevented.
Our beautiful girl, who I bottle-reared from a 2 week old puppy and she lived happily here until she was nearly a year old, died on Sunday night.
She had been adopted from us two months ago and was travelling with her adopters, who are not from Portugal and are currently travelling around the country in a campervan.
On Saturday, she became very ill with vomiting and bloody diarrhoea.
Her adopters were told that there were no vets open on Saturdays or Sundays. Sadly, they believed this information and eventually found someone with veterinary knowledge to help.
But by then it was too late.
Our beautiful, loving, funny, goofy girl died.
What makes this even harder is that there were at least three 24-hour veterinary hospitals, with vets physically present, less than an hour from where they were camping.
Had she reached one of those hospitals when she first became seriously ill, she would at least have had the chance of receiving emergency treatment.
We still don't know exactly what happened. She may have contracted a virus, she may have been poisoned, or there may have been another cause. We may never know.
But this is the message I desperately want people to remember:
ANIMALS CAN DETERIORATE INCREDIBLY QUICKLY.
Please don't wait until tomorrow.
Please don't "wait and see" when an animal is seriously unwell.
Repeated vomiting, bloody diarrhoea, breathing difficulties, collapse, seizures, suspected poisoning, severe pain or an animal becoming suddenly extremely weak or unresponsive should be treated as an emergency.
Go to a veterinary hospital.
Yes, emergency veterinary care can be expensive. But I would rather face a veterinary bill than lose an animal who might have been saved.
If money is the problem, tell the veterinary hospital and ask what options are available.
And for any animal adopted from Star Mountain, please contact me. If you genuinely cannot pay for emergency treatment immediately, I will pay it and we can sort it out between ourselves afterwards.
I never want somebody to delay taking one of our animals to a vet because they are frightened about how they will pay.
My phone is on 24 hours a day, 7 days a week for emergencies.
And that offer isn't only for people who have adopted from me. If you are worried about an animal and don't know what to do or where the nearest emergency hospital is, contact me. If I can help, I will.
I have had more than a thousand animals pass through my care over the years and have experienced many different emergencies. I have also made mistakes myself. Unfortunately, sometimes that is how we learn. The important thing is that we share what we learn so that another animal might be saved.
Had I received a phone call saying:
"She's vomiting and has bloody diarrhoea. What should I do?"
My answer would have been immediate:
Get in the car. Start driving. I will find the nearest 24-hour veterinary hospital while you are on your way.
Because of what has happened, our adoption agreement will now also require adopters to inform me when one of our animals becomes seriously unwell.
Maybe the outcome would still have been the same. We cannot know.
But she deserved the opportunity to receive emergency treatment.
And perhaps by telling her story, another animal will get that opportunity.
24-HOUR EMERGENCY VETS IN PORTUGAL
Below I am sharing a list of emergency veterinary hospitals that we have identified as operating 24 hours a day, 7 days a week, with veterinary emergency care available overnight.
If it is an emergency, don't waste precious time trying to find a normal clinic that might open the following morning.
Call the emergency hospital and start travelling.
My own emergency hospital is around an hour from the sanctuary. When an animal is critically ill, an hour feels terrifyingly long.
That is exactly why there is no time to hesitate.
If you are seriously worried, go.
I would much rather drive an hour and discover that it was a false alarm than stay at home and realise too late that it wasn't.
I am still missing some districts because I will not put a veterinary clinic on this list unless I am confident that it genuinely provides 24-hour emergency care.
👉 If you know of a veterinary hospital in Portugal that is genuinely open 24/7 and isn't on the list, please comment or message me with the name, town and telephone number.
I will verify it and keep updating the list.
Once we have made it as comprehensive as possible, I will make it a pinned post and add it to the Star Mountain Animal Sanctuary website, so people travelling or living anywhere in Portugal have somewhere to look immediately in an emergency.
Please save this list.
Please share it.
You may never need it.
But one day, knowing where the nearest 24-hour vet is could save an animal's life.
In memory of my beautiful, loving, laughing, goofy girl.
I am so sorry we couldn't save you.
If sharing your story saves even one other animal, then something important will have come from losing you. ❤️🐾
24-HOUR EMERGENCY VETERINARY HOSPITALS – PORTUGAL 🇵🇹
The following veterinary hospitals/centres provide 24-hour emergency care. In an emergency, phone while you are travelling if possible.
AVEIRO DISTRICT
AVEIRO
AniCura Aveiro Hospital Veterinário
Av. da Universidade 215, Aveiro
Tel: 234 386 427
24 hours / 7 days
BRAGA DISTRICT
BRAGA
Hospital Veterinário de Braga
Rua de Abraão 63, Maximinos, Braga
Tel: 253 693 121
24 hours / 7 days
Hospital Veterinário Bom Jesus
Av. General Carrilho da Silva Pinto 52, Braga
Tel: 253 691 297
24 hours / 7 days
GUIMARÃES
Evidensia Guimarães Hospital Veterinário
Rua Dadores Benévolos de Sangue 194, Guimarães
Tel: 210 310 806
24 hours / 7 days
COIMBRA DISTRICT
COIMBRA
OneVet Hospital Veterinário Universitário de Coimbra
Av. José R. Sousa Fernandes 197, Coimbra
Tel: 239 499 160
24 hours / 7 days
Hospital Veterinário de Coimbra
Rua O Conimbricense, Coimbra
Tel: 239 099 777
24 hours / 7 days
Hospital Veterinário do Centro
Rua Dr. Luís de Freitas Morna 47, Coimbra
Tel: 962 518 494
24 hours / 7 days
ÉVORA DISTRICT
ÉVORA
Hospital Veterinário da Universidade de Évora
Universidade de Évora
24-hour emergency service and hospitalisation
FARO DISTRICT
FARO
AniCura Algarve Hospital Veterinário
Urb. Calouste Gulbenkian 66, Loja C, Faro
Tel: 289 806 057
24 hours / 7 days
PORTIMÃO
Hospital Veterinário de Portimão
Av. Afonso Henriques 28, Portimão
Tel: 282 418 260
24 hours / 7 days
GUARDA DISTRICT
GUARDA
Animalvet – Hospital Veterinário
Av. Cidade de Salamanca 54, 6300-538 Guarda
Tel: 271 238 902
24 hours / 7 days
Hospital Veterinário da Guarda – MaisVida
Av. Variante 9, R/C Esq., 6300-875 Guarda
Tel: 271 227 108
24 hours / 7 days
LEIRIA DISTRICT
LEIRIA
Hospital Veterinário de Leiria
Travessa Cidade de Rheine, 2410-270 Leiria
Tel: 244 833 073
Emergency: 968 151 166
24 hours / 7 days
Hospital Veterinário das Cortes
Quinta da Bela Vista, Lote 6 R/C, Moinho Novo, Leiria
Tel: 919 110 070
24 hours / 7 days
LISBON DISTRICT
LISBON
Hospital Veterinário de Lisboa
Rua Manuel Rodrigues da Silva 2 B/C, Lisboa
Tel: 217 168 548
24 hours / 7 days
AniCura Restelo Hospital Veterinário
Rua Gregório Lopes 1513, Loja E, Lisboa
Tel: 213 032 119
24 hours / 7 days
AniCura Vasco da Gama Hospital Veterinário
Rotunda das Oliveiras 1-A, Parque das Nações, Lisboa
Tel: 214 073 002
24 hours / 7 days
AniCura Arco do Cego Hospital Veterinário
Rua Dona Filipa de Vilhena 4 E-F, Lisboa
Tel: 213 156 207
24 hours / 7 days
VetLuz Hospital Veterinário
Rua São Tomás de Aquino 10-D, Lisboa
Tel: 217 270 945
24 hours / 7 days
Hospital Veterinário de São Bento
Rua de São Bento 358-A, Lisboa
Tel: 213 972 997
24 hours / 7 days
Hospital Veterinário Berna
Av. de Berna 35A, Lisboa
Tel: 218 299 810
24 hours / 7 days
Hospital do Gato
Rua Fernão Mendes Pinto 56, Lisboa
Tel: 213 017 360
CATS ONLY
24 hours / 7 days
CACÉM
AniCura Alma Veterinária Hospital Veterinário
Estrada das Ligeiras 5, Cacém
Tel: 214 263 919
24 hours / 7 days
MAFRA
AniCura Atlântico Hospital Veterinário
Rua Quintino António Gomes 12, Mafra
Tel: 261 810 060
24 hours / 7 days
PORTO DISTRICT
PORTO
AniCura CHV Porto Hospital Veterinário
Rua Manuel Pinto de Azevedo 118, Porto
Tel: 226 155 158
24 hours / 7 days
UPVet – Hospital Veterinário da Universidade do Porto
Rua Jorge de Viterbo Ferreira 132, Porto
Tel: 220 428 400
24 hours / 7 days
MAIA / SÃO PEDRO DE FINS
AniCura +Ani+ Hospital Veterinário
Rua dos Milheirados 21, São Pedro de Fins
Tel: 229 690 408
24 hours / 7 days
Hospital Veterinário da Maia
Rua Mosteiro 680, Maia
Tel: 229 721 251
24 hours / 7 days
VILA NOVA DE GAIA
AniCura Santa Marinha Hospital Veterinário
Rua Dom Henrique de Cernache 183, Vila Nova de Gaia
Tel: 223 752 375
24 hours / 7 days
SANTARÉM DISTRICT
SANTARÉM
Hospital Veterinário de Santarém
Largo do Chafariz, Santarém
Tel: 910 638 555
24 hours / 7 days
SETÚBAL DISTRICT
ALMADA
Hospital Veterinário SOSVET
Av. Bento Gonçalves 31C, Almada
Tel: 212 723 338
24 hours / 7 days
PALMELA
OneVet Hospital Veterinário de Palmela / VetSet
Rua Dr. Bernardo Teixeira Botelho 68, Palmela
Tel: 212 330 197
24 hours / 7 days
SEIXAL
OneVet Hospital Veterinário do Seixal
Av. Vasco da Gama, Seixal
Tel: 212 270 073
24 hours / 7 days
AZEITÃO / SÃO LOURENÇO
Hospital Veterinário da Arrábida
Rua José Augusto Coelho 12A, São Lourenço
Tel: 212 181 441
24 hours / 7 days
VILA REAL DISTRICT
VILA REAL
OneVet Hospital Veterinário de Trás-os-Montes
Rua de La Lys 7, Vila Real
Tel: 259 328 918
24 hours / 7 days
VISEU DISTRICT
VISEU
Hospital Veterinário de Viseu – HVV
Praça Carlos Lopes, Ed. Tojal & Tojal 7, Viseu
Tel: 917 040 829
24-hour emergencies
SOS Animal – Hospital Veterinário de Viseu
Av. Cidade de Aveiro 15, Viseu
Tel: 232 092 140
24 hours / 7 days
Hospital Veterinário MaisVida – Viseu
Av. Alberto Sampaio 85, 3510-031 Viseu
Tel: 232 458 304
24 hours / 7 days
MADEIRA
FUNCHAL
Hospital Veterinário da Madeira
Caminho de Santo António 202, Funchal
Tel: 291 143 760
24 hours / 7 days
DISTRICTS WHERE I HAVE NOT YET BEEN ABLE TO CONFIRM A FULL 24-HOUR VETERINARY HOSPITAL
Beja
Bragança
Castelo Branco
Portalegre
Viana do Castelo
Azores