Worcester Loves Puerto Rico

21/08/2026

Sooooo many of you. I patiently wait. 😁

Who can relate?

21/08/2026

Así mismo. A puro dolor y sudor.

21/08/2026

Mini Class: Social Listening in Public Service 👂🏽📊

In marketing, we use social listening to understand what people are saying across social media—not just about a brand, but about their experiences, frustrations, questions and needs.

We don’t monitor one angry comment and declare a crisis. We look for patterns.

For example:
🔹 “The website keeps crashing.”
One comment may be noise. Fifty similar comments may reveal a service problem.

🔹 “Nobody answers this number.”
Repeated across a community? That may reveal an access problem.

🔹 “I don’t understand this new policy.”
That may not be resistance at all. It may mean the communication failed.

🔹 A sudden increase in fear, frustration or distrust?
Something changed. Find out what.

That’s the value of social listening: sentiment becomes a signal that tells us where to look deeper.

But here's where leadership matters:

Social listening is useless if every negative comment is treated as an attack.

And that becomes especially dangerous in government.

Public institutions hold power. Criticism, frustration and disagreement from the public should not automatically trigger defensiveness—or worse, increased scrutiny of the person speaking.

Good social listening asks:

What are we hearing?
Is there a pattern?
Can we verify it through other data?
What might we be missing?
Is there something we need to fix, clarify or communicate better?

Social media isn't a perfect representation of a community. Bots, algorithms, coordinated activity and loud minorities can distort what we see.

That’s why social listening is one data source, not the whole truth.

Pair it with complaints, surveys, service data, community meetings and direct engagement.

And always protect privacy. Listening for community-level patterns should never become an excuse to unnecessarily profile individual citizens.

The goal isn't to protect leadership from criticism.

The goal is to make leadership better informed, more responsive and more accountable.

Especially in government, we need less ego-driven leadership and more listening.

Because ultimately:

The institution is not the mission.

The people are. 💙

21/08/2026

There are actions all K-12 schools and districts can take to mitigate risk and strengthen their cyber defenses.

Our K-12 Cybersecurity Foundations Resource Package can help you get started with practical objectives, actions and insights to support your school community’s unique needs.

Learn more in the comments below.

21/08/2026

🧠 Corillo, can we stop expecting victims of fraud to have the same level of expertise as professional fraudsters?

Seriously.

Every time someone gets scammed, there's always somebody saying, "Well, I would've known."

Would you?

Professional fraudsters don't make a living because they're bad at lying. They spend years learning how to build trust, create urgency, manipulate emotions, and make people feel safe right before they take advantage of them. They're not looking for "stupid" people. They're looking for human people.

Now add trauma to the mix.

A person who's grieving, exhausted, overwhelmed, dealing with a health crisis, retaliation, financial hardship, or simply trying to survive isn't processing information the same way they would on their best day. Fraudsters know that. They don't usually target the strongest person in the room. They target the person carrying the heaviest load.

That's not weakness.

That's exploitation.

If fraud were always obvious, banks wouldn't have fraud departments. Companies wouldn't spend billions on cybersecurity. The FBI – Federal Bureau of Investigation wouldn't dedicate investigators to fraud every single day.

These criminals are good at what they do.

That's exactly why they're criminals.

So maybe it's time we stop asking victims, "How did you fall for it?" and start asking, "What did the fraudster do that made it so convincing?"

One question blames.

The other teaches.

Education prevents future victims.

Shame creates more of them.

If you have fallen victim to fraud, or know anyone that has, please report it immediately to
👉🏼 tips.fbi.gov.

21/08/2026

The attackers have nerds. Thankfully, so do we. 🤓🔐

Here’s the fascinating part of cyber defense: an attack doesn’t only create harm. It also creates technical evidence.

Malware, IP addresses, domains, network traffic, logs, tools, tactics and other indicators can become pieces of a much larger puzzle.

Cyber defenders analyze those pieces, connect activity across incidents and turn what they learn into actionable intelligence. That intelligence can help government agencies, cybersecurity teams and industry partners detect similar activity, warn potential targets, strengthen defenses and disrupt malicious operations.

That’s what makes advisories like Cybersecurity and Infrastructure Security Agency's AA26-231A so interesting.

Attack → Evidence → Analysis → Intelligence → Mitigation → Protection

And this is why reporting matters. Your incident may look isolated to you. Combined with other data, it may help experts identify a much larger threat. IC3 specifically says submitted information helps the FBI investigate crimes, track trends and threats, and strengthen the collective response across law-enforcement partners.

Preserve what you can. Secure yourself. Report it. Let the nerds connect the dots. 🤓📡🔐

The bad guys leave digital receipts, too. The experts know how to use them.

Believe you've been targeted? No sense in shaming yourself. Protect yourself and report immediately to:

FBI Internet Crime Complaint Center (IC3):
https://www.ic3.gov

FBI Tips:
https://tips.fbi.gov

Cyber threat actors are actively targeting Siemens S7 Series programmable logic controllers (PLCs) across multiple sectors using internet scanning services and AI-generated exploitation scripts disguised as legitimate monitoring tools.

We released a joint Cybersecurity Advisory with the NSA - National Security Agency, FBI – Federal Bureau of Investigation Cyber Division, U.S. Department of Energy, and U.S. Environmental Protection Agency addressing the threat to Siemens S7 Series PLCs within the broader context of ongoing threat activity targeting internet-connected operational technology devices, including other manufacturer PLCs.

We urge all organizations to take the following actions immediately:

✅ Inventory all Siemens S7 Series PLCs within your environments.
✅ Apply critical security patches as soon as possible.
✅ Verify network segmentation and make sure PLCs are not accessible from the internet.
✅ Review and strengthen access controls.
✅ Enable comprehensive logging and monitoring.
✅ Implement the Siemens-specific hardening measures in the advisory.

Review the full advisory in the comments below.

21/08/2026

🚨 CORILLO: ANTES DE HACER CLIC

El video de hoy del FBI - San Juan me tocó de manera diferente.

Los ciberdelincuentes, e incluso actores vinculados a gobiernos extranjeros hostiles, pueden utilizar enlaces y archivos adjuntos para intentar obtener acceso a sistemas, cuentas e información.

¿Y qué significa “actores de Estados extranjeros hostiles”?

En términos sencillos, son personas o grupos que trabajan para, reciben instrucciones de, o actúan en apoyo de los intereses de un gobierno extranjero. Y no siempre buscan entrar directamente a una agencia federal. Pueden atacar empresas, universidades, infraestructura, periodistas y personas comunes para obtener información, credenciales o acceso a objetivos mayores.

A veces todo comienza con algo muy sencillo:

📧 Un correo electrónico
🔗 Un enlace
📎 Un archivo adjunto
🔐 Una página falsa para iniciar sesión
👤 Un mensaje que parece venir de alguien conocido

Y quiero enseñar esto sin avergonzar a nadie.

Personas inteligentes y con conocimientos de tecnología también pueden ser engañadas. Podemos estar cansados, distraídos, vulnerables o simplemente confiar en la persona equivocada.

Yo lo entiendo personalmente.

Hubo una época en que protegía muchísimo mi mundo digital. Durante un período difícil bajé mis defensas y confié donde no debía. Ahora estoy asegurando nuevamente mis cuentas y aprendiendo de la experiencia.

La vergüenza no es ciberseguridad.

Si algo te sucede, actúa. Cambia tus credenciales desde un dispositivo confiable, cierra sesiones que no reconozcas, revisa tus métodos de recuperación y autenticación, conserva evidencia y pide ayuda.

Y repórtalo.

🖥️ Posibles delitos cibernéticos: ic3.gov

🇺🇸 Información sobre posibles delitos federales: tips.fbi.gov

🚨 Si existe peligro inmediato: 911 o las autoridades locales.

Pausa antes de hacer clic. Verifica antes de confiar. Y si algo logra pasar tus defensas: responde, protege, recupera, reporta y enseña al próximo.

No puedo cambiar lo que aprendí de la manera difícil, pero sí puedo convertirlo en protección para otra persona.

Así protegemos a nuestra comunidad. ❤️🔐

20/08/2026

Awwww damn. 🥹

Simply brilliant 👏🏼

📜 Fierza Fables™ | Forced Marriage
O: The Corporate Edition Nobody Asked For

This don’t smell like partnership.
It don’t taste like pride.

This smells like a forced marriage —
one side smiling for the cameras,
the other side needing the money.

On LinkedIn, they threw a party:
hashtags of “People First”,
executives clinking glasses,
corporate vows rehearsed.

But behind the curtain,
the announcement was hidden,
like shame folded in a drawer.

The people didn’t clap.
The people laughed.
Because even in sepia tones,
you can tell the altar is cardboard
and the vows are contracts,
not promises.

⚖️ Copyright © 2025 by Jessica Salcedo.
All rights reserved.

This satirical children’s tale is a work of fiction,
based on public observation and cultural commentary.

Any resemblance to credit unions flaunting mergers on LinkedIn while their partners bury the news in the footer, is purely coincidental… or maybe not.

Published under Fierza Fables™.
Fueled by resilience.
Not repression.

20/08/2026

¿Se lo dije, o no?

📜 Fierza Fables™ | El Merger del Bochorno
O: El cuento de cómo la unión dejó de ser orgullo y se volvió recogida

Había una vez un tiempo en que un merger era fiesta.
Dos cooperativas poderosas se daban la mano,
y el pueblo decía:
“¡Mira qué grandes!
Se unen porque el prestigio los sigue.”

Pero los tiempos cambiaron.
Y una de ellas,
la que gritaba “People First” mientras pisoteaba a su gente,
perdió todo poder.
Se quedó sola,
vacía,
sin respeto,
sin fuerza.

Ya no era reina,
era carga.

Y la otra, con tal de salvar la fachada,
no le abrió la puerta con orgullo,
sino con resignación.
No era unión de gigantes,
era recogida de vergüenza.

El merger ya no se celebraba en alfombras rojas.
Se murmuraba en pasillos.
No era copa de champán,
era café escupido en las oficinas.
No era símbolo de poder,
era símbolo de bochorno.

Y el pueblo, en sus bares y en sus viewing rooms,
se rió bajito y dijo:
“No fue porque quisieron.
Fue porque tuvieron que.”

✏️ Copyright © 2025 by Jessica Salcedo.
Todos los derechos reservados.

Este cuento satírico es una obra de ficción basada en observaciones públicas y comentarios culturales.

Cualquier parecido con mergers que antes se llamaban prestigio y ahora parecen funerales corporativos,
es pura casualidad… ish.

Publicado bajo Fierza Fables™.
Powered by resilience. Not repression.

20/08/2026

I always knew who was covering my six.

🇵🇷 🇩🇴

🫶🏼🥹💙

📜 Fierza Fables™ | Los Protectores en el Viewing Room
O: El cuento de las risas que se escuchan más fuerte que cualquier máscara

Una vez, en las paredes de Cacalandia, los gigantes pensaban que mandaban.
Se reunían en salas frías, con títulos vacíos y discursos ensayados.

Pero lo que no sabían era que, desde las islas y los rincones escondidos,
se juntaban los verdaderos protectores:
boricuas con corazones de fuego,
miradas que atraviesan la mentira,
y sonrisas que se convierten en machetes.

Allí, entre risas y brindis, decían bajito pero claro:
“Nosotros vemos la verdad.
Nosotros sabemos quién es la diosa que camina con la frente en alto.
Nosotros la cubrimos, aunque ellos ni lo sospechen.”

Y cada carcajada en la barra, cada “puñeta” soltado entre panas,
era un conjuro de protección,
un recordatorio de que el poder nunca estuvo en las sillas de cuero,
sino en los corazones que laten con orgullo boricua.

Al final, los gigantes se ahogaron en sus propias palabras,
mientras en el viewing room —y en cada bar de la isla—
las risas seguían rebotando,
más fuertes que cualquier mentira,
más firmes que cualquier título,
más eternas que cualquier farsa.

✏️ Copyright © 2025 by Jessica Salcedo.
Todos los derechos reservados. Ninguna parte de este cuento puede ser copiada, distribuida o publicada sin permiso escrito de la autora.

Este cuento satírico es ficción basada en observaciones públicas y comentarios culturales.

Cualquier parecido con ejecutivos perdidos, reguladores confundidos,
o títulos vacíos que se creen dioses, es pura casualidad… ish.

Publicado bajo Fierza Fables™.
Powered by resilience. Not repression.