BIEN - BGC

BIEN - BGC BIEN–BGC is a chapter of the BPO Industry Employees Network (BIEN) based in Taguig’s central business district, Bonifacio Global City.

It brings together call center and IT-BPM workers in BGC to collectively defend our rights, safety, and welfare at work. BIEN started as an informal network with 13 call center agents. Encouraged by the bonds forged, with constant exchanges of BPO employees’ issues within the Industry, they asked, “Wouldn’t it be nice if there is a network where BPO employees can come together and create bonds lik

e these?”

They have organized kapihans, online conversations to enjoin other BPO employees within & outside their workplaces including online networks. The first official meeting of BIEN as a network was on November 29, 2011 in Manila. With a larger number of BPO employee members from the country’s top call center companies, BIEN consistently expanded thru social interaction and network building. BIEN co-sponsored a series of consultation on labor & BPO related events; held meetings, fora & symposia of BPO employees; and accepted a partnership with a research institution, EILER and UP Solaire. As its network and membership expanded its number to a 1000 (*online network and membership together), BIEN held its first General Assembly and elected the first Executive Committee on July 20, 2013. Months after the rigorous process of DOLE registration, BIEN officially became a duly certified BPO Employee Association on October 24, 2013. As it officially became an Industry-wide employee association, BIEN remained to be a close-knit network of BPO employees, by the employees, and for the employees.

BIEN Pilipinas 🌧️ YOUR SAFETY. YOUR RIGHT. 🌧️Inclement weather is not just an inconvenience—it can be a serious safety h...
04/08/2026

BIEN Pilipinas

🌧️ YOUR SAFETY. YOUR RIGHT. 🌧️

Inclement weather is not just an inconvenience—it can be a serious safety hazard.

Under Republic Act No. 11058 (Occupational Safety and Health Law) and DOLE Department Order No. 198-18, workers have the right to refuse unsafe work when there is an imminent danger to their life or health.

If heavy rains, flooding, landslides, or other dangerous weather conditions make travel or work unsafe, workers should not be forced to choose between their safety and their livelihood.

Employers and workers must work together to prioritize health and safety during severe weather.

Your life is more important than any shift. Stay informed. Stay safe.

BPO workers unite!
👉Join BIEN here: tinyurl.com/JoinBIEN2026
👉Join our Channel: https://www.messenger.com/channel/BIENPilipinas

BPO workers, labor unions, and workers' organizations gathered at the Pasig City Regional Trial Court to protest the Tem...
03/08/2026

BPO workers, labor unions, and workers' organizations gathered at the Pasig City Regional Trial Court to protest the Temporary Restraining Order (TRO) that halted the implementation of NCR Wage Order No. 27. The wage order would have increased the minimum wage by ₱60 in the first tranche and ₱25 in the second.
BIEN continues to demand:

₱1,200 daily living wage for all minimum-wage workers.
₱36,000 entry-level monthly wage for BPO workers nationwide.
We call on all workers and unions to stand together. Wages should serve the people—not corporate greed. Every worker deserves a decent life, not just survival.

Join BIEN: tinyurl.com/JoinBIEN2026
Messenger Channel: https://www.messenger.com/channel/BIENPilipinas⁠�

31/07/2026

BPO Workers Unite Against Pax Silica! Stand for Justice, Environmental Protection, and National Sovereignty!

sign the petition now: https://actionnetwork.org/petitions/bpo-workers-unite-against-pax-silica-stand-for-justice-environmental-protection-and-national-sovereignty

We, the workers in the Business Process Outsourcing (BPO) Industry, together with labor rights advocates, environmental defenders, and patriotic citizens, strongly register our opposition to the Pax Silica Initiative and the creation of its designated Economic Security Zone (ESZ) in New Clark City, Capas, Tarlac.

While our sector is constantly pushed to adopt Artificial Intelligence (AI) under the banner of "technological advancement" and "economic growth," the reality of Pax Silica reveals an initiative that threatens our job security, strains our national natural resources, surrenders our sovereignty, and drags our country into foreign geopolitical conflicts.

The 1,620-hectare Economic Security Zone in New Clark City is slated to consume 5 Gigawatts (GW) of electricity. A single medium-sized AI data center consumes 1.1 to 1.9 million liters (300,000 to 500,000 gallons) of fresh water daily for cooling. Globally, large-scale AI data centers can pull up to 5 million gallons a day, which is equivalent to the water consumption of a town of 10,000 to 50,000 people.

Working-class communities already face water rationing, high utility bills, and power outages. We do not need massive volumes of cheap local water and power being funneled into foreign-owned data centers and semiconductor manufacturing hubs.

Moreover, to feed the AI hardware supply chain through minerals such as nickel, cobalt, copper, and chromite, destructive mining will expand across Zambales, Palawan, Mindoro, and Nueva Vizcaya, displacing indigenous communities and destroying vital watersheds.

Foreign governments and local U.S. municipalities, with more than 69 local governments across 19 U.S. states as of May 2026, have already restricted or banned data centers due to pollution, congestion, and resource strain. We should not allow the Philippines to become a dumping ground for resource-intensive and ecologically destructive infrastructure.

Pax Silica is being framed as an "AI-native industrial acceleration hub," yet the technology, hardware, and operational control remain entirely in the hands of foreign corporations. Rather than building a self-reliant Philippine digital economy, it entrenches a foreign-controlled ecosystem designed to automate labor, extract our resources, and generate profits for overseas entities.

The promise of jobs cannot justify surrendering our economic future. Sustainable employment should not depend on foreign investment schemes that leave Filipinos vulnerable to exploitation, displacement, and global geopolitical interests. Genuine development comes from strengthening national industries, advancing Filipino science and technology, modernizing agriculture, and building domestic manufacturing that creates stable, high-quality jobs under Filipino control.

BPO workers are already on the frontlines of AI-driven job displacement and intensified workloads. Pax Silica prioritizes foreign corporate profits over national workforce protections, human-centered labor standards, or genuine digital upskilling.

The US and its allies are seeking "joint governance" and "diplomatic immunity" within the ESZ, creating a state-within-a-state where local courts lose jurisdiction, making foreign corporations immune from Philippine regulatory oversight and legal accountability.

The ESZ also serves as a dual-use military and defense hub for chip manufacturing, munitions assembly, and cybersecurity coordination with foreign military actors, including Israel. This places the Philippines deeper into foreign military tensions and transforms our country into a potential target of armed conflict, while allowing long-term foreign control of Philippine land through leases of up to 99 years.

OUR DEMANDS

1. Scrap all bilateral agreements, memoranda, and framework deals under the Pax Silica Initiative.
2. Put an immediate stop to resource-heavy data center expansion and destructive critical mineral extraction that jeopardize local freshwater supplies, energy grids, and ancestral lands.
3. Enact strict regulations on workplace AI implementation. Guarantee job security, just transition programs, fair compensation, protection against automated surveillance, and full respect for union rights and collective bargaining.
4. Ban any granting of extraterritorial rights, diplomatic immunity, or land giveaways to foreign military-industrial corporations. Ensure Philippine labor, environmental, and civil laws apply across the national territory without exception.
5. Reject a development model that relies on foreign corporations for employment. Pursue national industrialization by investing in Filipino-owned industries, modernizing agriculture, strengthening science and technology, expanding domestic manufacturing, and creating decent, secure, and sustainable jobs that serve the needs of the Filipino people.

31/07/2026

BIEN extends our heartfelt congratulations to Philippine Star on its 40th anniversary!

We are deeply grateful to be featured in this milestone issue and for helping bring attention to the growing impact of AI on BPO workers. Thank you for continuing to amplify workers' voices, struggles, demands, and aspirations through responsible journalism.

We wish Philippine Star many more years of fearless reporting and meaningful storytelling. Happy 40th anniversary!

Read the full article here: https://philstarlife.com/news-and-views/410656-workers-push-back-against-ai-in-the-bpo-industry

# # #
👉Join BIEN here: tinyurl.com/JoinBIEN2026
👉Join our Channel: https://www.messenger.com/channel/BIENPilipinas

A magnitude 5.6 earthquake was recorded in Jomalig, Quezon at 10:11 PM.Kamusta kayo, mga Ka-BIEN? We hope everyone is sa...
29/07/2026

A magnitude 5.6 earthquake was recorded in Jomalig, Quezon at 10:11 PM.

Kamusta kayo, mga Ka-BIEN? We hope everyone is safe. If you felt the quake, let us know your location and situation in the comments so we can check on one another.

Please stay calm and follow earthquake safety protocols. Be alert for possible aftershocks and monitor updates only from official government sources.

💬 Mag-comment ng "SAFE" at ang inyong lokasyon para makapagkumustahan tayo.

Today, we celebrate not only your birthday but also the dedication, passion, and positivity you bring to our community. ...
29/07/2026

Today, we celebrate not only your birthday but also the dedication, passion, and positivity you bring to our community. May this new chapter of your life be filled with good health, endless opportunities, meaningful victories, and moments that bring genuine happiness.

Thank you for your commitment and for being an inspiration to those around you. May you continue to lead with courage, kindness, and purpose.

From your BIEN BGC Chapter family, we wish you a wonderful birthday and a year filled with success, love, and countless reasons to smile.

Maligayang Kaarawan, Megan! 💚❤️
Solidarity always. ✊

Hindi lang ito tungkol sa palakpakan—tungkol ito sa tunay na kalagayan ng bawat manggagawang Pilipino.May ₱85 na dagdag-...
28/07/2026

Hindi lang ito tungkol sa palakpakan—tungkol ito sa tunay na kalagayan ng bawat manggagawang Pilipino.

May ₱85 na dagdag-sahod, ngunit nananatili itong malayo sa ₱1,200 family living wage na kailangan ng mga manggagawa upang mabuhay nang may dignidad. Habang patuloy na tumataas ang presyo ng pagkain, upa, pamasahe, at iba pang pangunahing bilihin, sapat ba ang mga hakbang na inihayag upang tunay na mapabuti ang buhay ng mga manggagawa?

Kung ikaw ang magra-rate sa SONA 2026, ano ang ibibigay mo—DSAT o CSAT??

Every payday, millions of workers face the same reality: salaries stay almost the same while the cost of food, transport...
26/07/2026

Every payday, millions of workers face the same reality: salaries stay almost the same while the cost of food, transportation, rent, healthcare, and other basic necessities continues to rise.

For many BPO workers, long hours, night shifts, weekends, and holidays are no longer enough to provide a decent quality of life. Too many are forced to live paycheck to paycheck, sacrificing savings, health, and time with their families just to make ends meet.

A growing economy should mean better lives for the people who keep it running—not deeper financial hardship.
It's time for wages that reflect the true cost of living and recognize the value of workers' contributions.

"Wage increases have not kept pace with inflation and the increasing prices of basic necessities, leaving many workers living paycheck to paycheck."

23/07/2026

BIEN Backs Makabayan Bloc's Tax Reform Bill, Renews Call for ₱36K National Entry Level Wage

The BPO Industry Employees Network (BIEN) expresses its full support for House Bill 10161, the "Tax Reform Act for Middle Income Earners," filed by the Makabayan Bloc. The measure seeks to raise the annual tax-exempt income threshold from ₱250,000 to ₱500,000, providing much-needed relief to millions of Filipino workers whose incomes have been eroded by inflation and the rising cost of living.

"Every payday, workers see their salaries shrink because of taxes, while the prices of food, housing, transportation, electricity, and other basic necessities continue to rise. Raising the tax-exempt threshold is a necessary and long overdue reform that allows workers to keep more of what they have rightfully earned," said BIEN Vice President Jupiter Delda.

BIEN commended the Makabayan Bloc for filing legislation that responds to the economic realities faced by ordinary wage earners. The group said the proposal is a step toward correcting an unfair tax system that places a heavy burden on workers while large corporations and the country's wealthiest individuals continue to enjoy tax incentives and loopholes.

However, BIEN stressed that tax reform alone is not enough.

"Tax relief is important, but workers cannot save money they never earned in the first place. The solution is not only to reduce taxes but also to substantially raise wages. Filipino workers deserve salaries that can actually support a decent life," Delda said.

BIEN renewed its call for a ₱36,000 national entry level wage for BPO workers and a living wage for all workers across the country.

"Wage increases and tax reforms goes hand in hand. Workers deserve higher take-home pay because they pay less tax, and they also deserve higher wages because they are the ones creating the wealth of this country. One reform should not be used as an excuse to delay the other," Delda added.

BIEN also urged the government to ensure that any reduction in income tax collections is not offset by higher consumption taxes or cuts to essential public services.

"The answer is to collect more from those who have long benefited from the economy. Go after tax evaders, end corruption, review unnecessary corporate tax perks, and make the richest pay their fair share. Working people should not once again be made to shoulder the cost of government failures," Delda said.

BIEN called on Congress to swiftly pass House Bill 10161 while advancing other pro-worker measures, including legislation that guarantees living wages, protects security of tenure, and strengthens workers' rights to organize.

# # #

👉Join the People's SONA: https://forms.gle/w9Nwt4p7i6DZEJc38
👉Join BIEN here: tinyurl.com/JoinBIEN2026
👉Join our Channel: https://www.messenger.com/channel/BIENPilipinas

Under DOLE Labor Advisory No. 17, Series of 2022, employers are advised not to impose administrative sanctions on employ...
10/07/2026

Under DOLE Labor Advisory No. 17, Series of 2022, employers are advised not to impose administrative sanctions on employees who cannot report to work due to imminent danger caused by severe weather.

Stay safe. Know your rights.

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