17/08/2026
To: Metro Pacific Bulacan ,
Subject: Request for Proper Door-to-Door Distribution of Water Bills
Dear Sir/Madam:
Greetings.
We, the homeowners/residents of our community, would like to formally raise our concern regarding the current distribution of our water bills.
We have observed that instead of distributing the water bills directly to each household, the bills are being left at a convenience store within the community. This practice causes inconvenience to residents and may result in some homeowners not receiving their bills on time, which could potentially lead to missed due dates, late payment charges, or unnecessary misunderstandings regarding their accounts.
We respectfully request that Metro Pacific Water resume or implement proper door-to-door distribution of water bills to the respective households, as this would ensure that every customer receives their billing statement directly and in a timely manner.
We also kindly request that your office look into this matter and coordinate with the personnel or billing distributor assigned to our community to ensure that the proper procedure is followed moving forward.
We hope for your immediate attention and appropriate action regarding this concern. We appreciate your cooperation in providing better and more reliable service to the residents of our community.
Thank you, and we look forward to your favorable response.
Respectfully yours,
Tower Grotto Ville Subdivision SJDM
