24/12/2025
Happy Holidays, Everyone! ๐
As we celebrate this joyful season, we are pleased to invite you to join our upcoming ONLINE TRAINING designed to strengthen quality systems and customer-focused practices in the poultry processing industry.
๐ ONLINE TRAINING ANNOUNCEMENT
Course Title:
Overview of Quality Assurance and Customer Complaints Management in the Poultry Processing Industry
Course Description:
This online training provides a comprehensive overview of Quality Assurance (QA) and Customer Complaints Management in poultry processing. It is designed for professionals and individuals involved in quality control, quality assurance, production, and management within the meat and poultry industry.
Beyond the production line, the course offers a practical roadmap for handling customer complaints, showing how concerns can be transformed into opportunities for improvement. Participants will gain hands-on insights into essential tools and approaches for efficient complaint investigation, root cause analysis, and corrective actions.
Who Should Attend?
This training is ideal for:
โ Quality Assurance / Quality Control Inspectors and Technicians
โ Production Supervisors / Line Leaders
โ Agricultural and Biosystems Engineering Students
โ Industry Professionals
โ Anyone seeking a comprehensive understanding of QA and customer complaints management in poultry processing
Topics to Be Discussed:
1๏ธโฃ Overview of Quality Assurance in Poultry Processing
2๏ธโฃ Overall Dressing Plant Workflow
3๏ธโฃ Customer Complaints Management: Why Complaints Matter
4๏ธโฃ Types of Complaints in Poultry Processing
5๏ธโฃ Complaint Investigation Framework
6๏ธโฃ Root Cause Analysis Tools and Corrective & Preventive Actions (CAPA)
Register here:
๐ https://forms.gle/K3ciTADRAU6Cuxfx9