Be Glad

09/10/2026

☕🎬 BIEN OPEN HOUSE: Coffee, Films, Conversations, and Solidarity

This Customer Service Week, BIEN opens its doors to BPO workers, friends, and fellow workers for a day of conversation, films, shared meals, and community.

📍 BIEN Cubao, Quezon City
📅 October 10, 2026
⏰ 7:00 AM onwards

Life as a BPO worker is more than meeting targets and answering calls. Sometimes, we need a space where we can take a breath, share our experiences, listen to one another, and connect with fellow workers.

Join us for a day of meaningful conversations, thought-provoking films, and solidarity!

📋 PROGRAMME

☕ 7:00 AM | Coffee and Breakfast
Start the day with a casual catch-up and a conversation about mental health.

🎬 8:00 AM | Short Film Screening
Selected films from the Mayday Multimedia Library, including Kapag Nagwala ang Kalabaw and Last Shift.

🎥 9:00 AM | Film Showing: Sorry to Bother You

💬 11:00 AM | Film Talkback
Share your reactions, reflections, and insights on the film and the issues it raises.

🍲 12:00 NOON | Solidarity Lunch
Bring food to share for our potluck! Additional food will also be ordered to help ensure there is enough for everyone.

🎥 1:00 PM | Film Showing: Capitalism: A Love Story

💬 3:00 PM | Film Talkback
Continue the conversation through reactions, reflections, and discussion.

✊ 4:00 PM | Customer Service Week Closing
Hear a solidarity message from Jupeter Delda, BIEN Vice President for Internal Affairs, followed by song learning and community singing.

Everyone is welcome! Bring yourself, invite a friend, and bring something to share for our solidarity lunch if you can.

Whether you want to meet fellow BPO workers, learn more about BIEN, exchange ideas, or simply spend time in a space where workers can connect, we welcome you to join us.

🗺️ Need directions to the venue? Leave a message in the comment section, and we’ll send you the details!

You are not alone. Join the Struggle. Join the Network. Join BIEN.

08/10/2026

05/10/2026

02/10/2026

APPEAL FOR FINANCIAL ASSISTANCE

Good evening, comrades and friends.

We are reaching out to ask for financial assistance for our fellow worker and comrade, Bernie, who is currently recovering from several health conditions that require medical treatment, medication, and adequate rest.

Bernie has been advised by his doctor to take at least one week of rest as his resistance has significantly weakened due to his current condition. He has been diagnosed with dengue fever, typhoid fever, diabetes, and multiple electrolyte imbalances, including hyponatremia and hypokalemia.

The treatment and medications he needs will require considerable financial resources. Unfortunately, Bernie does not have enough savings to cover these expenses, making this situation even more difficult for him and his family.

We are therefore appealing to our fellow workers, friends, comrades, and anyone willing to help. Any amount, no matter how small, will be a meaningful contribution toward his medicines, medical needs, and recovery.

For transparency and proper monitoring of the assistance received, donations will be collected through GCash account 09367225610, which will be used to keep track of the funds coming in and ensure that they are properly accounted for and used for Bernie's medical needs.

If you are unable to provide financial assistance, sharing this appeal with others would also mean a lot.

Let us come together and help Bernie get through this difficult time. Our solidarity can make a difference.

Thank you for your kindness, generosity, and support.

02/10/2026

NO TO FLOATING: FILE THE BILL!

👉Sign up to support the No to Floating Status Bill: https://actionnetwork.org/petitions/petition-to-pass-house-bill-no-11642-no-to-floating-status-bill/

This October 5, 2026, the BPO Industry Employees Network (BIEN) will join Makabayan bloc, workers and labor advocates in the filing of the “No to Floating Bill” at the House of Representatives.

A workers’ program will be held at the South Gate before BIEN officers and fellow workers proceed inside the House to join the formal filing of the bill.

The filing will coincide with the opening of Customer Service Week, a week that recognizes the millions of workers who keep the BPO industry running.

But behind the celebrations are workers who face a very real threat to their livelihood: floating status.

When a worker is placed on floating status, they can be left without an active assignment and, in practice, without a regular source of income. For workers who live from paycheck to paycheck, being left waiting for redeployment can quickly mean unpaid bills, mounting debts, and difficulty providing for their families.

Floating should not become a backdoor to termination.

Workers can spend weeks or months waiting for redeployment, with their employment hanging in the balance. Some may also be required to undergo interviews or assessments for redeployment, creating a situation where a worker who has already performed their job can effectively lose employment because they were not selected for another assignment.

This is why the No to Floating Bill is important.

The bill seeks to put stronger safeguards around floating status and protect workers from being left in indefinite employment limbo. It seeks to ensure that redeployment is not used as a pathway to arbitrary termination, including termination based solely on failure to pass a redeployment interview or assessment.

It also upholds the principle of non-diminution of benefits, because protecting a worker’s job should not mean forcing them to surrender the benefits and conditions they have already earned.

For BPO workers, security of tenure must mean more than having a contract. It must mean having meaningful protection when a client account ends, a project is downsized, or a company decides to redeploy workers.

Customer Service Week celebrates the workers who keep businesses running.

This year, BIEN says: celebrate us by protecting our jobs.

We need laws that protect workers, not loopholes that leave them waiting indefinitely for their next paycheck.

NO TO FLOATING!
NO TO TERMINATION DISGUISED AS REDEPLOYMENT!
YES TO SECURITY OF TENURE!

Join BIEN and fellow workers on October 5, 2026 at the House of Representatives South Gate.

# # #

👉Join BIEN here: tinyurl.com/JoinBIEN2026
👉Join our Channel: https://www.messenger.com/channel/BIENPilipinas
👉Sign to support the Magna Carta for BPO Workers: https://actionnetwork.org/petitions/petition-of-support-for-the-passage-of-the-magna-carta-for-bpo-workers-house-bill-5166

22/09/2026

Saan ba talaga kumakapit ang bakla kapag siya'y gipit?

Kumakapit siya sa kumpanya kasi doon siya "tanggap." Alam natin yan sa BPO. Proud ang kumpanya: may Pride Month, may rainbow logo, may SOGIE seminar. Pero bakit? Hindi dahil mahal nila ang bakla. Mahal nila ang baklang TAHIMIK, MAGALING SA CALLS, HINDI NAG-UUNYON.

Binibigyan ka ng layang mag-makeup, magsuot ng gusto mo, gamitin ang chosen name mo pero bawal ka magreklamo sa 15k na sahod sa 8 oras na puyat. Yan ang pinkwashing. Tanggap ka bilang bakla, pero inaapi ka bilang manggagawa.

Kaya maraming bakla, kumakapit sa BPO kasi feeling safe. Pero safe ka lang habang kumikita sila sa'yo.

Sa kabilang banda, pag sa HR ka nagsalita tungkol sa misgendering, sasabihin lang: "Okay lang yan, ganun talaga!"

Kaya saan ba siya dapat kumapit?

Dapat sa sariling uri. Hindi ka kalahating manggagawa at kalahating bakla. Iisa ka. Ang pang-aapi sa'yo bilang bakla — yung tukso, yung walang banyo, yung sexual harassment sa prod ay porma rin ng pang-aapi sa uri. Ginagamit ng kapital ang kasarian at sekswalidad para hatiin tayo.

Kaya ang tunay na kapit ay sa unyon na may SOGIE. Hindi unyon na tolerant lang, kundi unyon na naiintindihan na ang laban sa kontraktwalisasyon at laban sa diskriminasyon ay iisang laban. Na ang demand na living wage ay kasama ang demand na gender-affirming benefits, safe na workplace, at proteksyon sa trans workers.

Hindi siya dapat kumapit sa kumpanyang nagre-rainbow tuwing Hunyo pero nagtatanggal ng tao tuwing Hulyo.

Kumapit siya sa kapwa niya baklang manggagawa kasi pag nagsama yung dalawang gipit, nagiging puwersa.

And I thank you!

22/09/2026

Mga panawagan sa lansangan
Isinisigaw ng SAMBAYANAN!

13/09/2026

Happy Birthday to our one of a kind fellow rainbow fighter of all time!

Renso Bajala

Have a fabulous day and more birthday to come!

Happy birthday sa nonchalant naming Secretary General na si Renso Bajala! 🎉🎂🎈😐

We stand firmly with you in every step and struggle. Even in your signature nonchalant state, your commitment to advancing our rights as BPO workers always shines through! Enjoy your special day! Solidarity and success on your birthday!

All the love from your BIEN family! 🍕🍝🎂🎉