31/01/2026
PNP, UNIFIED 911 BRING MISSING PWD HOME AFTER ONE YEAR
A single emergency call became the turning point in a family’s year-long search for a missing loved one. Under the command of PNP Chief PGEN Jose Melencio C. Nartatez Jr., and with the strengthened emergency platform of Unified 911 under the Department of the Interior and Local Government (DILG) led by Secretary Juanito Victor Remulla, the Philippine National Police ensured the safe return of a person with disability (PWD) to his family.
At about 11:25 p.m. on January 25, 2026, a sibling sought assistance through Unified 911 hotline after finding his brother, a PWD with a mental health condition, in Nagcarlan, Laguna. The individual had been missing for nearly a year. Lacking the financial means to transport him back home, the family urgently requested police assistance.
Acting without delay, personnel of the Nagcarlan Municipal Police Station (MPS) verified the situation and personally escorted the PWD to facilitate his safe return. He was later turned over to his waiting family at the Tipas, Taguig City Police Station, marking an emotional reunion after months of uncertainty.
The operation highlighted how Unified 911 serves as a critical bridge between citizens and immediate government assistance, ensuring that even non-criminal emergencies receive prompt and compassionate action. It also reflects the PNP’s broader commitment to safeguarding vulnerable members of society and strengthening trust within communities.
“Our police officers are called not only to enforce the law but to respond when people are in need of help and protection. Sa ganitong pagkakataon, ipinapakita natin na ang malasakit ay mahalagang bahagi ng ating serbisyo,” PNP Chief PGEN Jose Melencio C. Nartatez Jr. stated.
“No family should feel alone in moments of crisis. The PNP will continue to act decisively to reunite families and protect those who cannot protect themselves. Naroon ang pulisya upang umalalay at tiyaking ligtas ang bawat mamamayan,” PGEN Nartatez Jr. added.
This accomplishment aligns with the PNP Focused Agenda—its strategic direction for organizational development designed to make police service more people-centered and reliable. Among its key priorities, Enhanced Managing Police Operations and Active Community Support remain central, reinforcing initiatives that foster direct assistance, community trust, and immediate response to those in vulnerable situations.
As the PNP enhances its emergency response capability and community outreach efforts under the directive of President Ferdinand R. Marcos Jr., it continues to assure the public of “Bagong PNP para sa Bagong Pilipinas: Serbisyong mabilis, tapat, at nararamdaman.”
(PNP-PIO)
