Customer Xperience Association of the Philippines - CXAP

02/10/2026

CXAP Member News | Inspiro Philippines

Here's to a new chapter in Dumaguete! 🎉

CXAP congratulates Inspiro Philippines for the official inaguration of the newly opened 7,400-square-meter home at Cybergate Dumaguete City. More than 2,000 team members here serve brands across the US, Australia, New Zealand, and the Philippines, in Retail, Telecom, Mobility, Travel, and Healthcare.

"This is purposeful growth: a deliberate investment in our people, our capabilities, and the communities where we operate." – Ryo Ohashi, President and CEO

Thank you, Dumaguete, for growing with Inspiro Philippines. 💙
Read the full story below.

Manila, Philippines – September 29, 2026  –  Altius Inspiro (Inspiro) , a global leader in digital customer experience (CX) and business process

30/09/2026

CXAP Member News | TP in the Philippines

TP in the Philippines strengthens its long-term investment in Filipino talent as it expands local operations with the opening of its 29th site in the country.

Located at the Four E-Com Center within the SM Mall of Asia complex in Pasay City, the new operations hub is expected to create more than 1,000 job opportunities for Filipinos. It is TP’s second site in Pasay, complementing its existing operations at the MAAX Building, which hosts more than 5,000 TP customer experts.

Read more here: https://ccap.ph/2026/09/29/15661/

29/09/2026

𝐂𝐗𝐀𝐏 𝐄𝐯𝐞𝐧𝐭 𝐑𝐞𝐜𝐚𝐩 | 𝐂𝐗𝐀𝐏 𝐒𝐌𝐄 𝐂𝐨𝐮𝐧𝐜𝐢𝐥 𝐅𝐨𝐫𝐮𝐦 𝐟𝐨𝐫 𝐂𝐄𝐎𝐬 𝐚𝐧𝐝 𝐂-𝐋𝐞𝐯𝐞𝐥 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞𝐬

Last September 21, the CXAP SME Council gathered and joined the discussion led by Global CX expert Mr. Peter Ryan.

Swipe through for a look back at the highlights of the CXAP SME Council Forum -->
Thank you to our major sponsors PLDT Enterprise and Sanas, and our supporting sponsor Inspiro Philippines for supporting this event.

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29/09/2026

𝐂𝐗𝐀𝐏 𝐂𝐞𝐛𝐮 𝐌𝐞𝐦𝐛𝐞𝐫 𝐅𝐨𝐫𝐮𝐦 | 𝐖𝐡𝐞𝐫𝐞 𝐂𝐞𝐛𝐮'𝐬 𝐂𝐗 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 𝐂𝐨𝐦𝐞𝐬 𝐓𝐨𝐠𝐞𝐭𝐡𝐞𝐫

We invite our Cebu-based member companies to join us for an afternoon of industry discussions, peer networking, and updates on key developments shaping the regional business landscape.

Whether you're in operations, HR, customer experience, or site leadership, this forum provides an opportunity to discuss current industry developments, share insights, and connect with fellow CXAP members in Cebu.

🗓 October 5, 2026 (Monday)
⏰ 3:00 PM – 5:00 PM
📍 KMC Skyrise 4B, Cebu IT Park, Apas, Lahug, Cebu City

We encourage member companies to send representatives and take part in the conversation.

✅ Reserve your slot today: https://forms.cloud.microsoft/r/mjY5JdG7sA

We look forward to seeing you and your team on October 5!

24/09/2026

CXAP Member News | TP in the Philippines

TP in the Philippines is opening more than 10,000 customer expert opportunities through its Metro Manila Grand Job Fair on September 28 at the Dusit Thani Hotel in Makati from 10:00am to 6:00pm, as the company ramps up hiring across multiple industries and continues to expand career opportunities for Filipino talent.

Read More: https://ccap.ph/2026/09/24/tp-in-the-philippines-to-fill-10000-customer-expert-roles-in-grand-job-fair-this-sept-28/

22/09/2026

𝐂𝐗𝐀𝐏 𝐑𝐞𝐛𝐫𝐚𝐧𝐝 | 𝐔𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝𝐢𝐧𝐠 𝐭𝐡𝐞 𝐂𝐗𝐀𝐏 𝐋𝐨𝐠𝐨

Like the new CXAP logo? Here’s a quick explainer on what it means and
why the design highlights our whole identity.

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22/09/2026

𝐂𝐗𝐀𝐏 𝐒𝐭𝐨𝐫𝐢𝐞𝐬 𝐁𝐞𝐡𝐢𝐧𝐝 𝐂𝐗 | 𝐃𝐚𝐭𝐚𝐦𝐚𝐭𝐢𝐜𝐬

Every tree planted today helps protect tomorrow.

Through its Mangrove Tree Planting Initiative, Datamatics brought employees together to restore coastal ecosystems and strengthen community resilience. Each seedling represents a long-term investment in biodiversity, environmental sustainability, and the people who depend on these natural resources.

Every story has the power to inspire another. This is the Story Behind CX.

✨ We'd love to feature your company's stories of impact. Send your stories via email to [email protected].