Surge Network

Surge Network Surge Network

02/12/2025

We would like to remind our valued subscribers that payment for your internet subscription is now due. In consideration of the recent effects of the typhoon, please be informed that our main lines were also affected. We have been working promptly to address the issue, and we sincerely apologize if you were not able to fully enjoy this month’s subscription. Some disruptions were caused by the electricity outage, which is beyond our control.

To assist those who were impacted, we have extended a 4-day grace period.

We kindly request that you settle your account at your earliest convenience to avoid any service interruption. Rest assured that we are committed to delivering quality service, and we continuously strive to provide an experience that satisfies our customers to the fullest.

If you are experiencing any issues or have concerns, please feel free to contact us—we are here to help.

Thank you for your understanding and cooperation.

26/11/2025

SURGE NETWORK ADVISORY:

attention: Brgy: Matab-ang, Manaol, Talisay City Neg. Occ

Dear subscriber, please note that our system will undergo scheduled maintenance TODAY from 1:30pm to 5pm. During this time, services may be temporarily unavailable.
We appreciate your understanding and patience.

16/11/2025

SURGE ADVISORY
(attention Matab-ang, Talisay) (Dalinson) (Alacaygan EB Magalona)

We sincerely apologize for the ongoing interruption in our internet service. Our lines and server are still under repair due to the effects of Typhoon TINO.
Our team is working diligently to restore the connection, with a tentative restoration schedule between Monday and Tuesday this week.
Thank you for your patience and understanding..

12/11/2025

Surge Network Advisory (Alacaygan,Sta.Maria, Matab-ang, Dalinson)

We sincerely apologize for the temporary interruption of our internet services. The recent Typhoon TINO has caused damage to some of our network lines, resulting in service disruptions in certain areas.
Our technical team is already on-site and working around the clock to conduct the necessary repairs and restore full connectivity at the earliest possible time.
We truly appreciate your patience and understanding as we work through these weather-related challenges. Your safety and continued connection remain our top priorities

29/10/2025

SURGE NETWORK ADVISORY:

attention: Brgy: Matab-ang, Manaol, Talisay City Neg. Occ

Dear subscriber, please note that our system will undergo scheduled maintenance TODAY from 2pm to 5pm. During this time, services may be temporarily unavailable.
We appreciate your understanding and patience.

29/10/2025

Dear Valued Subscriber, Matab-ang. Talisay City(Hda. Manaul, Hda Gusa)

We sincerely apologize for the inconvenience you may be experiencing with your internet connection.
Due to device failure resulting in service disruption for some users. Please be assured that our technical team is actively working to resolve the issue and restore full service as quickly as possible.
We appreciate your patience and understanding during this time.

08/10/2025

Dear Valued Subscriber, Matab-ang. Talisay City

We sincerely apologize for the inconvenience you may be experiencing with your internet connection.
Due to continuous lightning activity in our area yesterday, some of our equipment has been affected, resulting in service disruption for some users.
Please be assured that our technical team is actively working to resolve the issue and restore full service as quickly as possible.
We appreciate your patience and understanding during this time.

30/09/2025

SURGE NETWORK ADVISORY:

attention: Brgy: Matab-ang, Manaol, Talisay City Neg. Occ

Dear subscriber, please note that our system will undergo scheduled maintenance today from 8:00 to 12NN. During this time, services may be temporarily unavailable.
We appreciate your understanding and patience.

29/09/2025

Dear Customer,
We sincerely apologize for the inconvenience caused by the recent internet interruption. The issue was due to our system's automated scheduled payment reminders, which may have temporarily affected your connectivity.
To restore your internet connection, please restart your router.
We also wish to kindly remind you that your billing due date is at the end of each month. Please ensure your account is settled on time to avoid service disconnection.
We appreciate your understanding and cooperation.
If you have any questions or need assistance, feel free to contact our support team.
Thank you for being a valued customer.

Surge Network..

29/09/2025

Dear Valued Customer,
Thank you for choosing our internet service. This is a reminder that your payment is 2 days overdue. Please make your payment as soon as possible to avoid service disconnection. If you’ve already paid, please disregard this message.
– Surge Network-

25/09/2025

SURGE NETWORK ADVISORY:

attention: Brgy: Dalinson, Hda Garcia and Hda Gabaldon. EB Magalona, Neg. Occ

Dear subscriber, please note that our system will undergo scheduled maintenance today from 9:00 to 12NN. During this time, services may be temporarily unavailable.
We appreciate your understanding and patience.

20/09/2025

Surge Network Advisory ( Dalinson, Hda. Garcia)

We sincerely apologize for the recent internet service interruption caused by an unexpected device failure. Our technical team has already resolved the issue, and the internet connection is now fully restored. Thank you for your patience and understanding.

Address

Brgy Alacayfan
Enrique B. Magalona

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 5pm
Sunday 9am - 5pm

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