ServiceIQ

ServiceIQ We’re all about empowering and motivating people to provide great service. Our focus is on-job training.

Workplace training support learners and employers across Aotearoa's service and professional sectors including:
Hospitality • Tourism • Retail • Aviation • Security • Travel • Regulatory Practice • Museums • Schools • LCQ This helps businesses remain competitive and Aotearoa New Zealand to be internationally recognised as a great place to live or visit. It also gives people working in our industries valuable skills and knowledge along with nationally recognised qualifications. We work with our customers to develop the right resources, trainers, systems and procedures, and the right amount of in-depth training and follow-up to help them get ahead and stay on top. If your business is in one of Aotearoa New Zealand’s diverse service sectors and you want to offer the best service you can, we’d love to work with you. We offer a range of on the job programmes from short up-skill online courses right through to national qualifications, and they could even be free.

For Jenil, there is always something new to learn.Jenil George’s learning journey has already taken him from lecturing a...
07/10/2026

For Jenil, there is always something new to learn.

Jenil George’s learning journey has already taken him from lecturing at a university in India to completing a master’s degree in civil engineering. Now, as a Checkout Operator/Supervisor at Woolworths New Zealand - Kilbirnie, he is bringing that same love of learning to retail.

Completing the New Zealand Certificate in Retail – Level 3 through ServiceIQ helped him connect what he was learning with what happens on the shop floor every day. He has grown his knowledge, built his confidence, and discovered how much he enjoys helping people.

Now Jenil is looking forward to Level 4 and seeing where his retail journey takes him next.

Read Jenil’s story here: https://www.serviceiq.org.nz/news/real-success-stories/retail-success-by-design-jenil-georges-serviceiq-story

We were proud to support the NZChefs Association 2026 Championships, celebrating the creativity, skill, and future talen...
06/10/2026

We were proud to support the NZChefs Association 2026 Championships, celebrating the creativity, skill, and future talent shaping New Zealand’s hospitality industry.

Clayton Kipling-Adamson, a Service Sector Advisor for ServiceIQ, assisted with judging the Emerging Chef of the Year Award, helping to recognise the next generation of culinary talent.

It was a fantastic opportunity to connect with chefs, trainees, employers, and educators who are passionate about growing a skilled and thriving sector.

Sometimes the career you’re meant for is one you hadn’t imagined.Lyndsey Morrison-Barnes began her aviation journey drea...
29/09/2026

Sometimes the career you’re meant for is one you hadn’t imagined.

Lyndsey Morrison-Barnes began her aviation journey dreaming of becoming a pilot. A change in direction led her to the control tower, where she discovered a career with Airways New Zealand full of challenge, variety and purpose.

After sharing her experience on the ServiceIQ-sponsored Rising Stars in Aviation panel at the recent Aviation Industry Association conference, Lyndsey hopes her story will encourage more women to look up and explore where a career in aviation could take them.

Read Lyndsey’s inspiring story and discover why she says that once you get your first taste of air traffic control, you’ll be hooked: https://www.serviceiq.org.nz/news/insideiq/a-career-that-keeps-lyndsey-looking-up

Behind every great visitor experience is a skilled and confident team.Waiotapu Thermal Wonderland is investing in its pe...
23/09/2026

Behind every great visitor experience is a skilled and confident team.

Waiotapu Thermal Wonderland is investing in its people through workplace training and professional development, helping employees gain recognised qualifications, build confidence, and grow their careers in tourism.

Our latest success story highlights how investing in people benefits both employees and businesses, creating stronger teams and better visitor experiences.

Read the full story here: https://www.serviceiq.org.nz/news/real-success-stories/wai-o-tapu-thermal-wonderland-nurturing-people-nurturing-tourism

👏 Best of luck to all the finalists in this year's The Bizzies Awards, taking place on 28 October!We're proud to sponsor...
18/09/2026

👏 Best of luck to all the finalists in this year's The Bizzies Awards, taking place on 28 October!

We're proud to sponsor the Exceptional Business Events Professional Award, recognising the outstanding individuals who go above and beyond to strengthen and elevate New Zealand's business events industry.

Congratulations to this year's finalists:
Ken Pereira, Auckland Convention Bureau
Kim Milne, Orbit World Travel - New Zealand
Shannon Auld, Business Events Industry Aotearoa

We look forward to celebrating your achievements and the incredible contribution you make to our industry. See you at The Bizzies!

Apprenticeship numbers have reached their lowest point in 15 years, but the wider picture is worth a closer look.Our lat...
16/09/2026

Apprenticeship numbers have reached their lowest point in 15 years, but the wider picture is worth a closer look.

Our latest apprenticeship news round-up brings together the key headlines, including new industry-led subjects for senior secondary students and the ongoing role apprenticeships play in building career pathways across Aotearoa.

Read the full article here 👇
https://www.serviceiq.org.nz/news/news/apprenticeships-the-latest

With her mum cheering her on, and ServiceIQ helping open the door, Kahlen van Deventer is exploring where aviation could...
13/09/2026

With her mum cheering her on, and ServiceIQ helping open the door, Kahlen van Deventer is exploring where aviation could take her.

The Year 13 St Peter's College student travelled from Palmerston North with her mum to attend the Aviation Industry Association Careers Expo, where ServiceIQ helped students get a closer look at the pathways and possibilities across aviation.

Read Kahlen’s story to find out more:
https://www.serviceiq.org.nz/news/news/mum-backs-kahlens-aviation-dream

A lifelong dream of flying is starting to feel a little closer for Caeden.At the Aviation Industry AssociationCareers Ex...
12/09/2026

A lifelong dream of flying is starting to feel a little closer for Caeden.

At the Aviation Industry AssociationCareers Expo, sponsored by ServiceIQ, Newlands College student Caeden Asquith got a clearer look at what it could take to turn that dream into a future in aviation, from the subjects and pathways to focus on now to the skills he will need next.

Read Caeden’s story to find out more.
https://www.serviceiq.org.nz/news/news/from-aviation-careers-expo-to-flight-school

Helping young people like Otto see where aviation could take them.After years spent flying with his grandfather, Otto Ma...
11/09/2026

Helping young people like Otto see where aviation could take them.

After years spent flying with his grandfather, Otto Managh-Williams from Whitby Collegiate School is now exploring where his love of aircraft, engines and engineering could take him.

Through its sponsorship of the Aviation Industry Association Careers Expo, ServiceIQ helped students like Otto get a closer look at the pathways that could lead to a future in aviation.

Read Otto’s story to find out more: https://www.serviceiq.org.nz/news/news/otto-sets-his-sights-on-aviation-engineering-career

Address

Level 2, 15 Walter Street
Wellington
6011

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+64800863693

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