Netsafe

Netsafe Netsafe is an independent non-profit organisation supporting people in Aotearoa New Zealand to have safe and positive online experiences.

We keep people of all ages safe online by providing free support, advice and education. Under New Zealand's Harmful Digital Communications Act, Netsafe runs a helpline service 7 days a week to provide expert incident advice to people experiencing harm online:

Call Toll-free 0508 Netsafe (0508 638 723)
Text Netsafe to 4282
Email [email protected]
Online report form or chatbot 24/7 at netsafe.org

.nz/report

Netsafe also provides specialised support for the education sector, visit Netsafe Schools: netsafe.org.nz/the-kit/

Starting conversations about life online doesn't have to be difficult.The Kōrero Cards, part of the Digital Guardian Gui...
17/06/2026

Starting conversations about life online doesn't have to be difficult.

The Kōrero Cards, part of the Digital Guardian Guide, are designed to help parents, caregivers and whānau have meaningful conversations with tamariki about their digital lives.

With simple prompts and discussion starters, the cards make it easier to check in regularly, build trust, and create opportunities for young people to share their online experiences.

Small, regular conversations can make a big difference in helping tamariki stay safer online.

Explore the Digital Guardian Guide and access the Kōrero Cards here: https://digitalguardian.guide/korero-cards

Supporting rangatahi experiencing online content harmYoung people can come across harmful or illegal content online, and...
15/06/2026

Supporting rangatahi experiencing online content harm

Young people can come across harmful or illegal content online, and knowing how to respond can make a real difference.

The NZ Classification Office is offering free professional development workshops for educators, youth workers and community organisations, providing practical strategies to recognise content harm, engage with rangatahi, and respond in safe and supportive ways.

The workshops can be delivered online or in person and tailored to your team or organisation.

To find out more, contact [email protected]

Join Netsafe on Thursday 18 June for a free webinar designed to help parents and caregivers support children under 10 as...
10/06/2026

Join Netsafe on Thursday 18 June for a free webinar designed to help parents and caregivers support children under 10 as they begin exploring the online world. 💻

As tamariki navigate digital spaces, parents and caregivers play an important role in guiding, protecting and helping them build positive online habits.

In this session, we'll share practical tips, tools and strategies to help support safe and confident online experiences during the primary school years.

📅 Thursday 18 June | 7:00pm

Register via the zoom link below.

https://netsafe-org-nz.zoom.us/webinar/register/WN_8FJf2UbzSPi5T4v-ucjafA?fbclid=IwY2xjawSWrSVleHRuA2FlbQIxMABicmlkETFYWFUwbDVRWHdTY3BLNUg0c3J0YwZhcHBfaWQQMjIyMDM5MTc4ODIwMDg5MgABHrz9qgyC-1VHTPBnkTrJk8qUWgq-7PO8yHiYq1B4bOf5v0-ehQvpIJ2lmH5F_aem_InFuNwgDBoojgaBkystGLw #/registration

In this webinar, we’ll explore practical tips to help keep your tamariki safe online during their primary school years. As children begin to navigate digital spaces, parents and caregivers play a vital role in guiding, protecting, and setting positive habits. We’ll cover key tools, strategies, a...

💜 We told you something big was coming... and now it's here.We're excited to launch Community Champions as part of Netsa...
07/06/2026

💜 We told you something big was coming... and now it's here.

We're excited to launch Community Champions as part of Netsafety Week 2026.

Every community has someone making a difference online.

They might be helping people spot scams, supporting young people through online challenges, promoting respectful online behaviour, or building digital confidence in their community.

This year, we're celebrating the people and organisations helping create safer online spaces across Aotearoa New Zealand.

Do you know someone who deserves recognition? Nominate them as a Netsafe Community Champion. Or, if you're making a difference in your community, nominate yourself.

🏆 Five Community Champions will be recognised and receive a $500 Prezzy Card.

📅 Nominations close 17 July 2026.

👉 Submit your nomination now: https://forms.office.com/r/fQnJ1aJ8jM

🚨 Tax refund scams are on the rise. Scammers are impersonating IRD through emails, texts, and phone calls to steal perso...
05/06/2026

🚨 Tax refund scams are on the rise.

Scammers are impersonating IRD through emails, texts, and phone calls to steal personal and banking information.

Before clicking a link or sharing your details:
✅ Log in directly through myIR
✅ Check the sender's email address
✅ Be cautious of unexpected calls or messages

If something feels off, stop and verify it first.

Read more here:
https://resource.netsafe.org.nz/Netsafe-Warns-of-Tax-Refund-Scam-Surge_media-release-June-4-2026.pdf

In preparation for Netsafety Week 2026, we invited students from across Aotearoa New Zealand to design a bookmark inspir...
04/06/2026

In preparation for Netsafety Week 2026, we invited students from across Aotearoa New Zealand to design a bookmark inspired by this year's theme: "Online Safety is a Team Sport – Play Your Part."

We're excited to celebrate our winning designers, whose creativity and understanding of online safety stood out among the entries received.

Each of our top three winners will receive a $50 book voucher, and their bookmark designs will be professionally printed and distributed through public libraries across New Zealand during Netsafety Week (17–23 August 2026).

A huge congratulations to our winners and thank you to every student, teacher, and school who took part. Your designs help share an important message about creating safer online communities for everyone.

💜 Online Safety is a Team Sport – Play Your Part.

Keep an eye out for all the good things coming this Netsafety Week 2026 : https://netsafe.org.nz/netsafety-week-2026

Supporting young people through online harm starts with a conversation. Our new free Responding to Online Harm Introduct...
04/06/2026

Supporting young people through online harm starts with a conversation.

Our new free Responding to Online Harm Introductory training is now live on our website.

Developed with practitioners and subject matter experts and shaped by feedback from young people, the training helps build confidence in recognising online harm and responding to young people when they reach out.

Interactive and self-paced, the training can be completed in less than an hour.

Complete the training in June and go in the draw to win a $250 Fuel Voucher.

Plus, there are prezzy cards up for grabs until August, and organisations can get additional rewards, just make sure you submit your details at the end of our reflection module.
• 10+ completions: tailored online workshop
• 15+ completions: free morning tea pack

Start the training today:
https://netsafe.org.nz/business-and-community -you-work-with-young-people?utm_source=social&utm_medium=organic_social&utm_campaign=rtoh_training_launch_2026

04/06/2026

💜 O lo’o tatou galulue fa’atasi means we are working together.

Online safety is a team effort. Families, communities, schools, organisations, and trusted adults all have a role to play in creating safer and more positive online experiences.

By working together, we can build confident, connected, and resilient communities online.

This message was supported by WebSafe Samoa

02/06/2026

💜 Vaai faalelei ia ala o upegatafailagi poo sefe means to double check links and online resources to make sure they are safe.

Before clicking a link or visiting a website, take a moment to check that it's legitimate. Taking a few extra seconds to verify a link can help keep you, your information, and your devices safe online.

This online safety tip was shared in collaboration with Bytewatchers Samoa as part of Samoan Language Week.

01/06/2026

💜 Talanoa i lou aiga means to talk to your family.

If something online doesn’t feel right, you don’t have to face it on your own. Whether it’s a scam, cyberbullying, unwanted contact, or something that simply makes you uncomfortable, reaching out to someone you trust can make a difference.

This message was developed and supported by Ministry of Communications & Information Technology Samoa and SamCERT

👉 Reach out and start the conversation. Support starts with talking to your aiga.

Address

Auckland

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm

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