Citizens Advice Bureau Northcote

Citizens Advice Bureau Northcote Personal, free, confidential, and independent information for anyone. Community organisation

23/09/2026
๐Ÿ’› CAB Outreach! ๐Ÿ’›Do you have a problem? Come and chat with us - maybe we can help!At Albany Village Library every Wednes...
10/09/2026

๐Ÿ’› CAB Outreach! ๐Ÿ’›
Do you have a problem? Come and chat with us - maybe we can help!

At Albany Village Library every Wednesday, 9:30am to 12:30pm!

02/09/2026
29/08/2026

Find out whether landlords must provide curtains, how to choose effective window coverings, and ways to keep your rental warmer.

18/08/2026
28/07/2026

๐ŸŽ‰ ๐—๐—ผ๐—ถ๐—ป ๐˜‚๐˜€ ๐—ฎ๐˜€ ๐˜„๐—ฒ ๐—ฐ๐—ฒ๐—น๐—ฒ๐—ฏ๐—ฟ๐—ฎ๐˜๐—ฒ ๐—ฎ๐—ป๐—ผ๐˜๐—ต๐—ฒ๐—ฟ ๐˜†๐—ฒ๐—ฎ๐—ฟ ๐—ผ๐—ณ ๐˜€๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ป๐—ด ๐—ผ๐˜‚๐—ฟ ๐—ฐ๐—ผ๐—บ๐—บ๐˜‚๐—ป๐—ถ๐˜๐—ถ๐—ฒ๐˜€!

You're warmly invited to join us at the ๐—–๐—ถ๐˜๐—ถ๐˜‡๐—ฒ๐—ป๐˜€ ๐—”๐—ฑ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐—•๐˜‚๐—ฟ๐—ฒ๐—ฎ๐˜‚ ๐—ก๐—ผ๐—ฟ๐˜๐—ต ๐—ฆ๐—ต๐—ผ๐—ฟ๐—ฒ ๐—”๐—ป๐—ป๐˜‚๐—ฎ๐—น ๐—š๐—ฒ๐—ป๐—ฒ๐—ฟ๐—ฎ๐—น ๐— ๐—ฒ๐—ฒ๐˜๐—ถ๐—ป๐—ด ๐—ผ๐—ป ๐—ง๐˜‚๐—ฒ๐˜€๐—ฑ๐—ฎ๐˜† ๐Ÿฎ๐Ÿฑ ๐—”๐˜‚๐—ด๐˜‚๐˜€๐˜ ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฒ.

Whether you're a CAB volunteer, member, trainee, supporter or community partner, we'd love to welcome you as we reflect on the year that's been, celebrate what we've achieved together, and look ahead to the future.

Enjoy a light lunch, connect with volunteers and supporters from across our North Shore branches, and stay for an engaging panel conversation with Danielle Grant - Kaipatiki Local Board Deputy Chair and a long-time supporter of CAB and our volunteers.

๐Ÿ“… ๐—ง๐˜‚๐—ฒ๐˜€๐—ฑ๐—ฎ๐˜† ๐Ÿฎ๐Ÿฑ ๐—”๐˜‚๐—ด๐˜‚๐˜€๐˜ ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฒ
๐Ÿ•ง ๐—ฅ๐—ฒ๐—ด๐—ถ๐˜€๐˜๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป & ๐—Ÿ๐—ถ๐—ด๐—ต๐˜ ๐—Ÿ๐˜‚๐—ป๐—ฐ๐—ต: 12:30pm
๐Ÿ• ๐—”๐—š๐— : 1pm
๐Ÿ“ ๐—ฆ๐˜‚๐—ป๐—ป๐˜†๐—ป๐—ผ๐—ผ๐—ธ ๐—–๐—ผ๐—บ๐—บ๐˜‚๐—ป๐—ถ๐˜๐˜† ๐—–๐—ฒ๐—ป๐˜๐—ฟ๐—ฒ

Please RSVP to ๐—˜๐˜ƒ๐—ฒ๐—น๐˜†๐—ป ๐—š๐—ฎ๐˜‚๐—ป๐˜๐—น๐—ฒ๐˜๐˜ by 18 August on [email protected].

We'd love to see you there! ๐Ÿ’›

28/07/2026

๐Ÿ›๏ธ๐Ÿ’ธ Consumer NZ looked into โ€˜The Fine Print: Whatโ€™s behind Trade Meโ€™s move to scrap success fees?โ€™

For the lowdown on this, see: https://www.consumer.org.nz/shopping/online-shopping/the-fine-print-whats-behind-trade-mes-move-to-scrap-success-fees

When you buy from someone via an online trading site, your consumer rights will depend on:
โ€ข whether the seller is a professional trader, and
โ€ข whether the seller is based in New Zealand (this includes if they are not based in New Zealand but have a base in New Zealand).

To know what your consumer rights are when buying from an online auction site are, see: https://www.cab.org.nz/article/KB00000343

[Pic Credit: Consumer NZ]

02/07/2026

โ„๏ธ๐ŸŒก If youโ€™re struggling to pay your power bill, you should contact your energy provider as soon as you can. Energy providers must follow consumer care obligations, which include working with you to keep your energy supply affordable. Your provider can work out a payment plan with you, so that your credit rating isnโ€™t affected.

If you receive a benefit, are on a low income or have extra costs because you have a disability, you may be eligible for some financial assistance to help pay your power, gas and water bills.

You might also be able to save money on your power bills by switching to a different plan or provider or through things you can do at home to safely reduce your power consumption.

For more information, visit cab.org.nz/article/KB00000160

[Image description: A child sitting with a fan heater. Text reads โ€œWhat can I do if I am having problems paying my power bill?โ€]

25/06/2026

๐Ÿ…๐Ÿ… Citizens Advice Bureau was recently named Favourite Free Advisory Service at the 2026 MoneyHub Editor's Choice Awards!

CAB answers hundreds of thousands of calls for assistance and support from the public every year - in person, by freephone and online.

We assist people across a huge range of issues, including tenancy, employment, relationships, immigration, consumer, justice, and more.

The team at MoneyHub routinely refers their users on to CAB, knowing they will be in good hands.

โ€œWe were thrilled to have the work of our organisation recognised in this way, particularly the amazing mahi of all our volunteersโ€, says CABNZ Chief Executive Kerry Dalton.

Pictured left to right: Philippa Miller Moore, Chair of Auckland Citizens Advice Bureaux Board (ACABx), Kerry Dalton, CABNZ Chief Executive, Rosemarie Kornas, National Board member, and Kate Anderson, General Manager of CAB Auckland City (CABAC).

Address

Northcote Citizens Centre Hall, 1 Ernie Mays Street, Northcote
Auckland
0627

Opening Hours

Monday 9:15am - 2pm
Tuesday 9:15am - 2pm
Wednesday 9:15am - 2pm
Thursday 9:15am - 2pm
Friday 9:15am - 2pm

Telephone

+6494802971

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