26/08/2026
Feedback from the other side of the table.
In August we hosted a focus group with career counsellors from NAV (the Norwegian Labour and Welfare Administration) as part of the HEIDI testing phase.
Career counsellors are the ones sitting across from adult immigrants in real life. They see where a CV falls short, where a qualification gets lost in translation, and where someone's actual competence never makes it onto the page.
So we walked them through the platform first, the Self-Assessment and Screening & Mapping Tools, and how skills are digitally certified and then handed the floor over. The discussion followed a set of guiding questions: where these tools would fit into an existing counselling session, what a counsellor would need in order to use them with a client, which parts are unclear, and what is missing altogether. Everything said in the room was recorded as feedback for the development team.
Honest input is the most useful kind. Thank you to our colleagues from NAV for a genuinely valuable conversation.
👉 See the platform: portal.projectheidi.com
👉 About the project: https://projectheidi.com/
HEIDI is an Erasmus+ KA220 project, co-funded by the European Union.