17/09/2026
Who supports those who support others?
For many people living in villages close to the frontline in Ukraine, reaching medical and care facilities is extremely difficult, so care comes to them.
A mobile medical convoy supported by LifeLine Ukraine Foundation travels to communities, bringing medical, dental, and humanitarian assistance directly to people who remain there. The team consists of 30 volunteers with medical backgrounds. But every day, they encounter needs that go far beyond physical health.
They meet people living with the psychological consequences of war, prolonged stress, loss, and repeated traumatic experiences. At the same time, the volunteers themselves work under enormous pressure and are continuously exposed to the suffering of others.
That raises an important question: how can you support the mental health of a community while protecting your own?
On 13 July and 26 August, together with LifeLine Ukraine Foundation, GGZ Noord-Holland-Noord and ARQ-IVP, SOFT tulip organised two online training sessions for the mobile team.
8 professionals, 4 organisations, one question: how do you build good care outside institutions? Thanks to Michiel Bahler, Jeroen Scholten, Wendy Weijts, Marjonneke de Vetten, René Keet, Bender, Eric Bloemkolk and Jasper van Marle for bringing expertise from SOFT tulip, GGZ Noord-Holland-Noord, ARQ-IVP and LifeLine Ukraine Foundation.
The aim was not to turn medical volunteers into mental health specialists. It was to strengthen their understanding of community-based mental health, give them practical knowledge for responding to the people they meet, and help them protect their own mental well-being.
The training focused on three important principles.
First: understanding cumulative shocking events and recovery.
Trauma does not happen in isolation, particularly during a prolonged war. Social connections and the community around a person can play an essential role in recovery.
Second: understanding “professional armour”.
People working in extremely difficult circumstances need a certain level of emotional protection. Too much distance can make empathy difficult; too little can leave professionals overwhelmed. Finding that balance is essential — and so is self-care.
Third: strengthening community mental health.
The goal is not only to respond to individual mental health problems, but to strengthen the capacity of communities themselves to support mental well-being and recovery.
After the first session, the team leader told us:
“Thank you for your cooperation and care. The training was interesting and valuable - although it was short, it gave us a much-needed chance to step away from reality, even if only briefly.
We would like more knowledge on recovery and preserving our own well-being - the kind that can help not only our team, but also the people working directly in the field.
We would also like to request training of trainers in mental health, as well as burnout prevention training. We have a strong foundation and a motivated team - what we need is your expertise, support, and care to help us grow this further.”
For SOFT tulip and partners, this is exactly why investing in local capacity matters.
In communities affected by war, sustainable mental health support cannot depend only on specialists coming from outside. It also means strengthening the people who are already there - the professionals and volunteers whom communities know and trust, and who continue showing up every day.
Together with LifeLine Ukraine Foundation and GGZ Noord-Holland-Noord, we are now working on how to continue the training of the mobile team and further strengthen community-based mental health services in and around Ukraine’s frontline regions.
Because caring for a community also means caring for those who care for it.