21/08/2026
Ready to have your spa officially rated by MOTAC?
Getting your spa rated may seem like a lengthy process, but knowing what to prepare can make it much easier. Here is a simple guide to help you get started.
STEP 1 | Check Your Eligibility
Your spa or reflexology centre must be a registered business with a valid business licence. Make sure your premises also meet the required minimum size and facility requirements.
STEP 2 | Prepare Your Documents
Have the necessary documents ready, some of them include:
✔ Business Registration Certificate (SSM)
✔ Premises Licence from the local authority
✔ Staff qualification certificates and relevant therapy certifications
✔ Treatment menu and pricing list
✔ Photos of your facilities and treatment rooms
STEP 3 | Submit Your Application
Applications are submitted to MOTAC (Kementerian Pelancongan, Seni dan Budaya). You may contact your nearest MOTAC state office or refer to the official MOTAC portal for the application process.
STEP 4 | Facility Inspection
A group of inspectors that includes the representatives from MOTAC, PBT, the association and Bomba will make the arrangement to visit your premises to assess key areas including hygiene, facilities, signage and service standards.
STEP 5 | Receive Your Classification Certificate
Once approved, you will receive your official star rating certificate, recognising your spa’s compliance with the required standards. If your premises have to be reinspected, MOTAC will advise you on the next course of action.
AMSPA members, we are here to support you along the way.
Need guidance on getting ready for your MOTAC rating? Contact us for more info.