06/08/2026
On 5 August 2026, we welcomed students from INTI International College Penang and SEGi College Penang for an engaging “Professional Greetings in Hospitality” session at The Prestige Hotel Penang, held in conjunction with PCEB’s BE Associate Programme. Hosted by The Prestige Hotel Penang and led by BE Igniter Mr Kritharan Palanisamy, Reception Manager, the session provided students with valuable exposure to professional guest engagement and hospitality practices.
The session explored the importance of creating positive first impressions through professional greetings, guest arrival experiences, check-in procedures, ushering, effective communication, and hospitality etiquette. Through interactive activities and role-playing exercises, students had the opportunity to apply these skills in realistic hospitality scenarios while building their confidence, teamwork, and interpersonal communication.