25/09/2026
Shukran Billy Maupa.
Public Service Cohort 2 Fellow | Trade in Services Officer | Creative Professional & Advocate for Youth Innovation.
What happens when a creative professional deliberately steps outside their comfort zone and enters a completely different world?
For Shukran Billy Maupa, it meant moving from a career built around creativity, communication and design into the world of trade, policy and regional negotiations.
He joined the because he wanted to challenge himself, to become good at something beyond what he was already comfortable doing.
And public service gave him that opportunity.
A creative mind enters the world of trade.
Shukran is placed at the Ministry of Industrialization, Business, Trade and Tourism, in the Trade in Services Department, where he serves as a Trade Officer.
The placement was particularly meaningful because the Ministry’s mandate connects closely with many of the areas that have shaped his professional journey: business, services, trade and tourism.
His work involves supporting the facilitation of trade in services through activities such as coordination, data tracking, reporting and compiling information related to services trade.
He has also gained exposure to the regulatory and legal aspects of trade, negotiations within Africa and initiatives supporting Malawi’s participation in regional and international trade.
For someone whose professional background includes graphic design, marketing and communications, this has been a significant shift.
And that was exactly the point.
He wanted the challenge.
Stepping into regional trade negotiations
One of Shukran’s most memorable experiences has been his involvement with the SADC Protocol on Trade in Services – Second Round of Negotiations.
Under this process, SADC member states are working on commitments concerning the services they will allow other member states to trade, subject to agreed rules and regulations.
Shukran has been involved in regional consultations, Trade Negotiating Forum meetings and discussions around Mutual Recognition Agreements, including work related to the movement and trade of professional services within the region.
For him, this experience has offered something that cannot easily be learned from a classroom: a firsthand understanding of how regional trade cooperation actually happens.
It has allowed him to move from knowing about development and business concepts to participating in the processes through which countries negotiate, coordinate and facilitate trade.
From creative skills to public service value.
Interestingly, Shukran did not leave his creative identity behind when he entered public service.
Instead, he found new ways to use it.
His background includes graphic design, visual communication, marketing and content creation, with technical skills in tools such as Photoshop, Illustrator, After Effects and Blender.
During his fellowship, he also supported the department’s public relations work when his creative abilities could add value, producing visual communication materials despite being placed in a different technical area.
This is an important lesson for young professionals:
Your placement may introduce you to a new field, but the skills you already possess can still become part of the value you bring.
Learning to take responsibility.
The fellowship has also shaped Shukran’s understanding of leadership.
One of his strongest lessons has been that leaders should take responsibility when things go wrong.
Rather than looking for someone to blame, leadership requires owning what falls under your watch and using the experience to improve.
That lesson has emerged alongside a broader transformation in how Shukran thinks, makes judgements and understands Malawi’s trade policies, initiatives and projects.
A new perspective on the future of public service.
After 12 months in public service, Shukran has developed a stronger belief in the potential of young professionals to contribute to the future of Malawi’s public sector.
He sees young people as bringing innovation, commitment, adaptability and the ability to learn quickly.
But his experience also suggests that these qualities need to be matched with a willingness to learn the systems they are entering and take responsibility for the work entrusted to them.
Shukran’s advice to future fellows.
His message is particularly relevant for young professionals who are afraid of stepping outside their comfort zones:
“Expect much, aim to succeed in your career and as a human being, learn to adapt fast and use your creative ways where necessary.”
Shukran’s journey is a reminder that career growth does not always happen by staying within the field you already know.
Sometimes, growth begins when you deliberately accept a challenge that forces you to learn something completely new.
From creative design to trade facilitation, from visual communication to regional negotiations, Shukran is discovering that the different parts of his professional identity do not have to compete.
They can complement each other.
And perhaps that is one of the greatest opportunities public service can offer young professionals: the chance to discover what else you are capable of.
If you were given an opportunity to work outside your usual field, would you take the challenge?