02/06/2026
66% of mentees who exceeded employer expectations highly credited their mentor!
This statistic and many others like it anchored the conversations at our Mentorship Impact Study Dissemination Workshop.
In partnership with Challenge Fund for Youth Employment (CFYE), the study is the result of a year long deep dive into how structured peer mentorship shapes workforce transition and retention across our Digital Customer Service (DCS) and Sewing Machine Operator (SMO) programs.
What the evidence revealed goes well beyond numbers. Mentorship proved to be the connective tissue between training and a sustainable career. It is what converts workplace anxiety into manageable daily practice. It is what keeps a young person from walking out the door when the pressure feels unbearable. And remarkably, it is what grows the mentor too.
Over 90% of mentors across both programs reported deeper commitment to their organizations, with Teleperformance expanding its internal mentor base from 21 to 90 between 2022 and 2026.
The room on Friday held employers, mentors, mentees, government representatives, development partners, and civil society. What united every voice in that space was a shared conviction that support systems are not optional in youth workforce development. They offer an evident difference between a young person placed and a young person retained.
The work continues as we engage more employers to integrate mentorship into their workplace systems and culture.
Read the findings of the report here; https://gen.community/Mentorship-Impact-Study
Thank you to CFYE and every employer, mentor, mentee, and partner who continue to work together with us as we further the vision of skilling and empowering youth for employability.