Generation Kenya

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Generation Kenya Our vision is a meaningful career and sustained well-being for every person anywhere in the world.
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With the rising opportunities in the BPO sector in the Coastal region, this is a perfect opportunity for you to enrol in...
22/10/2026

With the rising opportunities in the BPO sector in the Coastal region, this is a perfect opportunity for you to enrol in the Digital Customer Service program.

If you are looking to kickstart your career, build in demand skills, and position yourself for opportunities in the world of work, this is for you!

Through our 6 week Digital Customer Service programme, you will develop practical skills in customer service, sales, content moderation, collections, typing, and the use of digital tools to prepare you for the workplace.

Ready to take the next step towards your career?

Enroll here; https://gen.community/dcs-mombasa

21/10/2026

In our programs, you learn more than just the technical skills, including how to communicate, present yourself and handle yourself during interviews.


19/10/2026

We ensure that our digital marekting graduates are well acquited to the workforce through mentorship.

This is where they are nartured and groomed for the world of work.

15/10/2026

The growth of a young digital marketing professional.

12/10/2026

Best Moments Learning Digital Marketing!

We Train. We Equip. We Grow. Preparing and positioning young professionals to thrive in the world of work.Get in touch w...
09/10/2026

We Train. We Equip. We Grow.

Preparing and positioning young professionals to thrive in the world of work.

Get in touch with us Today!
https://kenya.generation.org/


08/10/2026

Happy Customer Service Week!

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It is frustrating to have a recurring subscription charge that you have no idea how to cancel, especially when you are n...
08/10/2026

It is frustrating to have a recurring subscription charge that you have no idea how to cancel, especially when you are not getting the help you need.

This was the case for a client who contacted Felix for help.

As a Customer Experience Consultant for a Bank, Felix understood the concern and helped the client navigate the cancellation process, even though the external subscription was beyond his role.

He guided the client through the steps, then followed up afterwards to make sure the subscription had been successfully cancelled.

The client expressed relief and gratitude as he avoided further unwanted charges and, perhaps most importantly, had peace of mind knowing the issue was fully resolved.

For Felix, going the extra mile is about taking ownership, creating clarity and ensuring the customer leaves with a solution they can trust.

As we conclude Customer Service Week, we continue to celebrate the people who go beyond what is expected to make a difference.

To Felix and all professionals that go the extra mile, we celebrate you for putting your skills, empathy and commitment into creating better customer experiences.

This is .

Address

Waiyaki Way
Nairobi

Opening Hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00

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