17/08/2026
This week, we are partnering with the National Police Service (NPS) in a comprehensive review of its communication strategy, an important effort to strengthen public trust, accountability, and engagement between law enforcement and the communities it serves.
The review brings together communications and legal experts from Police Reforms, the Ministry of Information, Communications and the Digital Economy, the Directorate of Criminal Investigations (DCI), the Kenya Police Service (KPS), the Administration Police Service (APS), and the Internal Affairs Unit (IAU). The United Nations Office on Drugs and Crime (UNODC) is also a partner in this initiative.
Effective communication is more than sharing information. It helps people understand their rights, access services, report concerns, and engage confidently with public institutions. At a time when the country is entering an electioneering period, a strong communication strategy will be essential in building public confidence, countering misinformation, promoting transparency, and ensuring communities receive timely, accurate, and accessible information from the police.
At IJM, we believe that trust is strengthened when justice system institutions communicate openly, listen to public concerns, and demonstrate accountability in their actions. We are encouraged to support this process as NPS reviews how it engages with the public. We believe effective communication will foster safer communities and stronger partnerships between citizens and those entrusted with public safety.