28/04/2026
Program management
□ Organizations as a “Place” for Knowledge Creation
Organizations as a “Place” for Knowledge Creation Nonaka, the proponent of the concept of “place,” states that “place” lies between knowledge and information (see Figure 5-3-7).
He argues that “to promote the sharing of tacit knowledge, one must first establish a place for interaction between individuals,” and that knowledge is created “organizationally, first within a group, which is the ‘magnetic field’ of action,” and that information is used to create knowledge through contextual information related to the place (simply put, 5W1H information). If we adopt this theory, the “place” becomes deeply involved in the formation of knowledge as the birthplace of experience.
This “place,” in the context of a program or project, can be expressed more concretely as a “community.” A “community” can be considered a place where stakeholders of a program or project interact and collaborate toward a common theme or objective, creating new value.
Tacit knowledge arises from interaction with the physical and sensory environment and is transmitted to others through physical experience. Therefore, tacit knowledge is essentially inseparable from the "environment." To share knowledge that remains within the value chain and value system, it is important to bring those with tacit knowledge into contact with other project members. Transferring tacit knowledge not in specific meetings, but in places where people are always together, observing each other's work, is effective for project ex*****on.
In many projects, attention is paid to QCD (Quality, Cost, and Delivery) with the final deliverable as the main focus, but it's fair to say that not much time is spent gathering knowledge from team members in the final stages of the project. However, if we recognize the importance of the "environment" (i.e., the team and its members), then spending time collecting the knowledge about "why the project was so successful" that has been cultivated over time can be evaluated as a worthwhile investment in knowledge management.
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