06/10/2026
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The Director of the Counselor is responsible for leadership in the administration, planning, implementation and evaluation of
counseling and mentorship services. The Director of Counselor is appointed to provide personal development and psychological
well-being and include individual and group counseling, outreach programming, training, consultation, crisis intervention and
assessment for all members and employees alike. This position involves supervision of professional and support staff, budget
administration, and formulation of unit policies and procedures.
The Director of Counselor will report directly to the Executive Director.
â—Ź Provides interaction and communication with other departments of the Organization by coordinating the services of the
Counseling Department.
â—Ź Ensures financial responsibility of the unit by preparing the budget and supervising all expenditures.
â—Ź Promotes the personal development and psychological well-being members and staff by providing counseling on an individual,
couple, or group basis.
â—Ź Provides effective and appropriate services by planning, organizing and implementing new counseling, training, and educational
outreach programs.
â—Ź Ensures that the needs of members and staff are addressed in emergency situations by coordinating and/or providing crisis
intervention services during office hours and after hours as needed.
â—Ź Provides information and support by planning in-service training experiences for Counseling and Mentorship Staff.
â—Ź Promotes communication within the unit by conducting regular staff meetings.
â—Ź Ensures office effectiveness by handling office correspondence and interviews.
â—Ź Develop policies surrounding the department and submit to Executive Director for approval.
â—Ź Communicates the function and mission of the Counseling and Mentorship Department by meeting with members/mentees.
â—Ź Provides for continuity of care by recruiting, selecting, training, and supervising Counseling/Mentorship Personnel.
Mentor JD:
The primary function of each mentor is to engage with their mentees by guiding them through any psychosocial aid they may need.
Mentors report directly to the Director of Counseling.
More specifically, duties and responsibilities of the Mentor include the following; duties listed below may not be limited to:
â—Ź Help build rapport each time he or she meets with a mentee
● Ask open-ended “how” and “what” questions with a mentee
â—Ź Challenge and/or encourage a mentee, depending on what the situation requires
â—Ź Offer opportunities to problem-solve and exchange ideas
â—Ź Provide feedback that is honest, open and positive
â—Ź Take a genuine interest in helping the mentee succeed
â—Ź Present opportunities to the mentee may not have recognized on his/her own
● Provide suggestions to the best of one’s knowledge that help the mentee reach their goals
EXPECTATIONS OF MENTORS
â—Ź A commitment to the importance of the mentoring relationship and a willingness to treat it as a priority
â—Ź A commitment to regular communications and interactions, agreed upon in advance
â—Ź Maintaining confidentiality and terms outlined in the mentorship agreement
â—Ź Willingness to participate in any evaluations of the mentorship program
â—Ź A commitment to positivity and encouragement throughout the mentorship process
â—Ź An understanding that the mentorship relationship is not a tutoring service, however if the mentee needs support with practical
work, the mentor can help the mentee find a tutor.
â—Ź Provide a written report each month to the Director of Counselor.
â—Ź Maintain effective communication internally and externally.
