Founded in 2016, E-commerce Association of Surat (ECA-Surat) is an association of companies and experts operating in e-commerce business in the Surat region. E-Commerce Association of Surat (ECA-Surat) is devoted specifically to the development of the Surat- E-Commerce sector. E-Commerce has been in India since the late 90s. Initially, it observed slow growth but in the last five years there has been major rise in the popularity of eCommerce. It would become a billion dollar industry in the next five years creating jobs for thousands of people. The e-Commerce Association of Surat (ECA-Surat) has been created to improve the e-Commerce sector of the region. There are currently around 97 websites and 93Facebook companies operating in Surat. The members of ECA-Surat cover majority of Surat e-commerce turnover. The main objectives are to continuously develop Surat e-commerce and to support members in professional education, legislation issues and communication with the Surat administration. E-Commerce is not an isolated sector but related to banking, mobile network, courier etc. In order to ensure the growth of the e-Commerce sector, ECA-Surat will focus on- online shop and e-Service, e-Payment and transaction, e-Security, e-Commerce policy and guidelines, service delivery, e-Commerce awareness and training, Product quality improvement, and research. However, there are many problems that need to be addressed for eCommerce to reach its full potential.
