Retailers Association of India

Retailers Association of India Retailers Association of India (RAI) is the unified voice of Indian retailers. for the benefit of it's members and the industry.

Retailers Association of India (RAI) always strives to bring best practices to the retail industry and it's stakeholders. RAI's efforts center around advocacy and government representations, bringing best practices to the industry, fostering retail learning and training, creating a reservoir of information through retail research, disseminating communication through magazines, newsletter, website, etc.

A sincere thank you to everyone who joined us at the Retail CFO Summit 2026! 🙏✨At the summit, we explored the growth arc...
25/09/2026

A sincere thank you to everyone who joined us at the Retail CFO Summit 2026! 🙏✨

At the summit, we explored the growth architecture of tomorrow, from AI’s deeper shift in finance to DPDP compliance to the complexities of GST 2.0 to the next balance sheet driven by AI, technology, and sustainability.

A special note of gratitude to our speakers, panellists, partners, and attendees: your expertise and active participation shed a clear light on the future of retail finance.

Here’s to building a compliant and connected retail future. See you at the next summit! 💫

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A heartfelt thank you to everyone who made ReTechCon 2026 an unforgettable experience! 🙏✨Throughout the conclave, we exp...
25/09/2026

A heartfelt thank you to everyone who made ReTechCon 2026 an unforgettable experience! 🙏✨

Throughout the conclave, we explored the future of retail technology in the age of AI, and how we can uphold sustainability, accountability, and responsibility as industry leaders while driving market expansion and growth.

To our incredible speakers, panellists, partners, and attendees: your unmatchable energy and insights elevated this conclave.

See you at the next one!

India’s retail sector has maintained steady growth from July 2026 to August 2026. As per Retailers Association of India ...
25/09/2026

India’s retail sector has maintained steady growth from July 2026 to August 2026. As per Retailers Association of India (RAI) Business Survey Round 74, India’s retail sector recorded a 10% year-on-year (YoY) growth in August 2026, marking a clear rebound after a period of softening momentum post-April.

Growth was consistent across regions, hovering close to the pan-India rate of 10%. West India led with 11% growth, while South India matched the national average at 10%. North and East India grew at 9% and 8% respectively.

As the festive peak approaches, the industry is well-equipped to maintain strong regional performance.

Kumar Rajagopalan, the Executive Director and CEO of RAI, stated, “While momentum softened following April, we have seen a clear and encouraging rebound since July. August’s strong performance serves as a promising prelude to the upcoming festive season, and our focus now turns to precise ex*****on and inventory planning to capture seasonal demand.”

The festive season is here and so are the customers.

To read more, visit: https://www.business-standard.com/amp/industry/news/retail-sector-logs-10-growth-in-aug-on-stable-consumer-demand-rai-survey-126092300838_1.html

Your Customers Are The Content.When customers become the storytellers, communities become the growth engine.At ReTechCon...
24/09/2026

Your Customers Are The Content.
When customers become the storytellers, communities become the growth engine.

At ReTechCon 2026, Panel 5 explored how brands can build authentic communities, turn customer voices into content, and create deeper connections that drive lasting growth.

Siju Narayan, Chief Experience Officer, RexEmptor Consult LLP
Chef Harsh Kedia, Founder, Cocoa & Katli, A Diabetic Chef
Natasha Tuli, CEO & Chief Formulator, Soulflower
Jugal Mistry, Co-Founder, Bombay Trooper
Yashesh Mukhi, Founder & CEO, Chupps

đź“ŤJW Marriott Mumbai Sahar

In an insightful panel discussion titled “Complexities for Retail Industry under a Benign GST 2.0”, moderated by Nishant...
24/09/2026

In an insightful panel discussion titled “Complexities for Retail Industry under a Benign GST 2.0”, moderated by Nishant Shah (Partner, Economics Laws Practice), industry leaders from hospitality, food services, lifestyle retail, and entertainment industries discussed the challenges of GST 2.0 for the retail sector.

The discussion began with a presentation on how GST 2.0 aims to simplify business operations and accelerate India’s growth.

Speakers highlighted critical issues such as the need for better resource allocation to focus on improvement rather than compliance management.

Nishant Shah concluded by sharing that RAI plans to ask the government to reduce rental GST from 18% to 5%, stressing the need for a fairer tax system under GST 2.0.

đź“ŤJW Marriott Mumbai Sahar

From Screen to Storefront: What Direct-to-Customer Brands Learn When They Finally Open a DoorPanel 4 at ReTechCon 2026 b...
24/09/2026

From Screen to Storefront: What Direct-to-Customer Brands Learn When They Finally Open a Door

Panel 4 at ReTechCon 2026 brought together D2C leaders to explore the shift from digital-first to physical retail—and what brands learn when they take the leap offline.

• Anvi Shah, Co-Founder & CEO, Hyuga Life
• Binal Shah, Founder, Macmerise
• Manav Dhanda, Co-Founder & CEO, D’Moksha Homes
• Neerja Lakhani, Co-Founder, Inner Sense
• Sujata Biswas, Co-Founder, Suta
• Chinu Kala, Co-Founder, Rubans

đź“ŤJW Marriott Mumbai Sahar

A conversation on D2C growth, physical retail, customer experience and the future of omnichannel brands.

In a forward-looking panel discussion titled “The Next Balance Sheet: AI, Sustainability, Technology, and Trust”, indust...
24/09/2026

In a forward-looking panel discussion titled “The Next Balance Sheet: AI, Sustainability, Technology, and Trust”, industry leaders from technology, medical, hospitality, and apparel retail industries took a deep dive into the role of AI and sustainability.

The conversation focused on AI’s role in efficiency and compliance. Speakers highlighted its potential in reducing workloads, uncover leakages, and optimise processes.

Binit Agarwalla (Forever New Apparels) discussed AI’s impact on analysis time, while Sameer Patel (Metropolis Healthcare) emphasised cohort-based store performance. Akshay Oke (LeazeOn Pvt. Ltd.) explained how AI automates lease contracts analysis, and Anjali Desai (Zaggle Zoyer) underscored the need for human judgement.

The panel concluded with:

1. Technology and AI is something we must live with currently.
2. Sustainability is the future.

đź“ŤJW Marriott Mumbai Sahar

At ReTechCon 2026, Panel 3 brought together retail and D2C leaders for an insightful conversation on what truly drives c...
24/09/2026

At ReTechCon 2026, Panel 3 brought together retail and D2C leaders for an insightful conversation on what truly drives customers to come back — from building trust and delivering consistent experiences to creating lasting brand connections.

Panel 3 | ReTechCon 2026
Karnika Bansal — Senior Director – Sales Ecommerce, Shadowfax
Abhishek Daga — Co-Founder, Nasher Miles
Aditya Ruia — Co-Founder, Beco
Ashish Dewan — CRO, Nua
Chippy Mehta — Co-Founder, Bombay Shirt Company
Chirag Kenia — Founder, Urban Platter
Pratik Gupta — Co-Founder & CEO, Pluckk
Puspen Maity — CEO, Technosport
Ravi Saxena — CEO Wonderchef

A conversation that explored the thinking behind customer loyalty, retention and repeat purchase in today’s evolving retail landscape.

đź“ŤJW Marriott Mumbai Sahar

One Chain. One View. One Connected Retail Ecosystem.At ReTechCon 2026, Panel 2 brought together industry leaders to expl...
24/09/2026

One Chain. One View. One Connected Retail Ecosystem.

At ReTechCon 2026, Panel 2 brought together industry leaders to explore how connected inventory, infrastructure, and operations can create greater visibility, efficiency, and agility across the retail value chain.

🎙️ Panel 2 | ReTechCon 2026

Bijou Kurien, Chairman, Retailers Association of India
• Amol Prasadi, Supply Chain Management, Metro Brands Limited
• Jayesh Naik, SM, Cloud COE & Infra Lead, Tata Trent
• Karan Singla, COO, The Sleep Company
• Priyan Nair, IT Head, Bestseller India
• Rajat Dhar, Head – Supply Chain Management & Purchase, United Colors of Benetton India
• Tirthankar Kshetrimayum, Sr. Business Development Manager – South Asia Retail, Avery Dennison

đź“… 24 September 2026
đź“Ť JW Marriott Mumbai Sahar

In a thought-provoking panel discussion titled “Panel Discussion on DPDP-Implementation, Challenges and Strategies”, mod...
24/09/2026

In a thought-provoking panel discussion titled “Panel Discussion on DPDP-Implementation, Challenges and Strategies”, moderated by Saurabh Kaushik (Managing Director, PwC India), industry leaders from leading food and apparel retail brands discussed the DPDP Act’s challenges and solutions.

The panelists stressed accountability, trust, and DPDP compliance, with Rakesh Saini (Shoppers Stop) noting gaps in data processor obligations, Jyothi V.K. (ABFRL) urging safeguards like super caps, and Bhavika Dave (Restaurant Brands Asiya Ltd) emphasising that trust can’t be outsourced. Aman Gupta (Yum Brands) warned of risks in handling children’s data.

The panel concluded with two critical insights:

1. Data protection requires proactive ownership, not just checkbox compliance.
2. Consent managers act as aggregators, simplifying brand operations.

đź“ŤJW Marriott Mumbai Sahar

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Mumbai
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