12/05/2026
Under the guidance and in presence of our beloved General Secretary Shri. K. Ravi Kumar and under the able leadership of Shri. Sachin Waikar OGS and CCO, Team CBOA Pune successfully conducted the Circle Level joint meeting today at Circle Office Pune. It was the maiden CLJM after new Circle Head and General Manager Shri. G A Anupam joined at Pune Circle Office. There were fruitful discussions between the representatives of Canara Bank Officers’ Association and the Management.
Various issues discussed at today’s CLJM are as follows:
1. Intensive Credit Training: On-the-job training to equip the Sulabh/RAH staff to cater to the needs of the customers in Credit and other sensitive issues to reduce the TAT (Turn Around Time).
2. Infrastructure: Face-lifting and renovation of Branch Premises and providing adequate, quality infrastructure for effective customer service and smooth functioning of the branches.
3. Holiday Homes: Facility of Bank Holiday Home at Pune and Lonavala shall be taken up with Head Office.
4. Improvement of Staff Quarters: Staff Quarters at Pune and Nagpur can be improved with necessary repairs and renovations.
5. Staff Shortages: Shortages in branches, irrespective of cadre, shall be addressed at the earliest to ensure smooth customer service with reduced TAT.
6. Equipment Replacement: Old ATMs and BNAs with a book value of ₹5/- shall be replaced with new machines to avoid customer complaints.
7. DLP Package Issues: Challenges faced by branches because of the DLP package need to be taken up with Head Office for smooth functioning of branches and to avoid customer dissatisfaction.
8. Data Collection: Multiple telephone calls to branch officials for the collection of data, which can otherwise be extracted by the controlling offices through MIS reports available on the very next day, need to be avoided. Repetitive calls from various controlling offices and call centres which disrupt regular functioning at the field level need to be minimized.
9. Cafeteria and Sports Centre at Circle Office:
Facelifting of cafeteria at CO may be done, and Sports Centre may be established.
*TEAM CBOA PUNE*