10/09/2025
Loss of passport - Almaty
Yesterday morning around 10am we took a taxi from our hotel to State musuem in almaty, while buying entry tickets we realised that one of our friends passport is missing and realised that he had left a pouch containing passport in the cab, The passport pouch had also some USD and for few hours we tried to track the cab driver and when we traced the cab driver he said he did not find any pouch in the cab, we r not sure whether the next passenger who sat in the cab has taken it or the driver has taken it as it contained USD.
Our flight to blr was at 8pm and it was around 12pm we realised there is no chance to get back our pouch containing passport.
We called Indian embassy in Almaty and spoke to Mr Swapnil and explained our situation, he said though the embassy is closed on saturday Mr Swapnil said not to worry and assured us that he will help us and asked us to get in touch with Mr Deepesh.
Mr Deepesh sent us a checklist and asked us to file an FIR in the local police station, get the FIR translated in english by a official translator and notarise the FIR, parallely he asked us to fill an online application for Emergency Certificate ( White passport) , our travel agent Mr Mahesh from travels4seasons helped us filing the application, then we rushed to a studio as we needed 4 passport size photos, we also need to get a certificate from lost and found office in almaty which we did, By the time we completed all these formalities, time was 4pm and all my other friends headed to airport with our luggage, we were still uncertain whether we will be travelling back to blr, i was parallely checking the cost of room and the flight cost for next day incase we dont make it.
We reached Indian embassy at 430pm and submitted all the required docs and paid 9050 kazk tenge as official fees, at 5pm we got our Emergency Certificate ( white passport)
allowing my friend to travel back to india. Thought of sharing our experience and glad that we have a indian embassy supporting us at all times.
Sincere Thanks to Mr Victor ( local tour guide) who assisted us in local language for filing FIR,
Mr Joyson Nadukunnel , Mr Mahesh of Travels 4seasons for their assistance.
Sincere thanks to Indian Embassy Almaty ,
Mr Deepesh and Mr Swapnil for their prompt action and supporting a fellow country man in a situation of crisis,
Proud to be a Indian,
Mera Bharat Mahaan.