15/06/2025
We're here for you! ❤
In light of the current situation, we are sharing updated resources to help you stay informed, protected, and supported - physically, emotionally, and digitally.
Please note: the Homefront Command (Pikud HaOref) has updated its alert system. For the latest instructions, including shelter times by region, visit https://www.oref.org.il/eng or call 104 (24/7, multilingual assistance available). The Homefront Command is the official IDF authority for emergency preparedness. Their guidelines should be your first point of reference during this time.
If you hear a siren or receive an alert, use the designated time for your area to reach a protected space. The Homefront Command website outlines what to do before, during, and after alerts, and can help you prepare based on your location.
The Ministry of Education is operating the emotional assistance center for the general public - with an emphasis on students, parents, and educators. The hotline is staffed by expert professionals from the emergency unit of the Psychological Counseling Service (PSC). You can contact the hotline by calling *6312 or open a request on the Parents Portal under Social Emotional Assistance > Psychological Counseling Service > Request for Assistance:
Given the current conflict with Iran, the risk of cyber attacks is also significantly elevated. Please be especially cautious online - including via email, WhatsApp, and social media. A few critical reminders from our IT team:
Don’t click on suspicious links or open unknown attachments - even if they appear to come from someone you know.
Don’t enter your password after clicking a link in an email - go directly to the official site instead.
Don’t approve two-factor authentication (MFA) prompts unless you personally initiated them. If unsure, deny and report.
Don’t trust emails or messages that urge urgent action.
Don’t plug in unknown USBs or devices - they may contain malware.
You can also find a full roundup of safety, preparedness, emotional support, and cybersecurity resources at:
https://www.nbn.org.il/information/emergency-preparedness/emergency-resources/
For emotional and psychological support, English-language resources include:
• Natal – Israel Trauma & Resiliency Center: 1-800-363-363
• ERAN – Emotional First Aid: Dial *3201
• Talking to Kids About Terror: https://www.nbn.org.il/.../talking-to-kids-about-terror
Our thoughts and prayers remain with the entire nation - especially those protecting us and all affected across the country.
B’Sorot Tovot,
The NBN Answers and Advocacy Team
[email protected] / *3680 (hotline available 9-5, Sunday-Thursday)
