14/08/2026
Staff processing asylum applications are at risk of anxiety, depression and insomnia because of exposure to traumatic personal stories and graphic material.
A formal risk assessment at the International Protection Office (IPO) said staff could suffer emotional distress and “empathy fatigue” because of the nature of their work.
It said psychological injuries could build up over time or result from a single significant exposure to very disturbing material.
The assessment gave the hazard a high-risk rating before safeguards were considered to help staff cope with challenges at work.
Internal documents said employees could be exposed to traumatic material while interviewing, reading case files, or viewing images.
It explained how somebody giving their life story in person could be much more difficult than simply reading their file.
The risk assessment said: “Hearing a personal account is different to reading about it or peer reviewing someone else’s report.”
https://www.thestory.ie/2026/08/14/risk-assessments-warn-asylum-staff-can-suffer-psychological-harm-from-traumatic-accounts-and-graphic-evidence-from-international-protection-applicants/